This site is best to shop for wide range of electronic gadgets at cheap price...if something goes out of stock it takes about 4-5 weeks to fill the stock it is so irritating thing of this site ..good response from the staff via chat and reply to tickets
I've bought many times from dx.com - starting more than 3 years ago, when it was dealextreme.com - and everything has been to my liking.
On 2 occations I have had to contact DX with a failed item, and both were handles swift and very well!
Alså their online chat function works very well.
Delivery from China tends to take between 2-3 weeks, until it gets here (Denmark), but feedback from DX makes it easy to do track-and-trace on your delivery.
I think DX is a very reliable service. I'm not telling I never had problems with the orders but every time I had a problem DX solved it as quick as it was possible. They never let me down. The overall quality of items are very acceptable, and there are a big amount of items with very good quality/price relation.
For sure I recomend this service.
I'm using DX from 2009. There is a veriety of choice, usually with good prices, a little bit higher than Ebay, but you have better customer support, forums and reviews for each product.
It usually takes 2-3 weeks to deliver the package to Poland. I had a problem two times - two packages came broken on arrival, and DX gave me money back - I really appreciate it.
Sometimes the description is missing or the quality is a lottery, and noone knows the details, even the stuff - this is the worst thing on DX.
It has a very responsible support. So you might be sure that your problems will be solved. Sometimes the shipping is delayed for some time. But if you don't want to wait a lot you should first of all ask support team about the availability of the item.
Since 12.02.2013 I have been waitings for my items, they did send me a mail with tracking info, but the items was never send. They write that they are busy...but why did they have time to send me tracking info for a package never send. 5 days from now, if the package is still not a my adress I will ask mastercard to get my money back. Never order at China companies... they are just not trustworty..
01.05.2013; mastercard will no give me my money back - I wonder why all the positive persons in here got their product!
I've been a costumer on DX since 2010, and it has improved a lot since then. The shipping can be a problem, and I had stuff delivered in over 90 days, but they always have nice solutions for their costumers. I strongly recommend testing the site, because the prices are oftently lower then usual, and you can choose the best option due to qualifications from other clients
This website is my preffered site for purchasing stuff online. They may not be the cheapest world-wide, but they are cheap. Their repuatation is the catch, they are very trustable. Only downside would be their shipping is a bit low.
"Site fiable et proposant un large choix de produit à prix compétitif. De plus un "Service client" est disponible de plusieurs manière (chat live, mail, etc) et ils répondent (même en français!)
Par contre la préparation des colis n'est des plus rapide, l'envoi non plus mais faut dire que ça vient de loin!"
I ordered a watch from there that broke quite quickly but they resended it to me almost the next day, very pleased with customer support.
the best site for buying, good price and treatment
I always buy on DX and never regretted
Great site, they carry many interesting original,, reknown brands quality items. like bandai, and the price is better than most places, their offer of free shipping makes it a truly valuable resource specially, particularly for foreign shoppers like me who hardly get to buy import items at retail price.
Both their 'ticket' & 'live chat' features were quite fast & attentive, and the item ordered arrived safely.
"DX is absolutely 1st choice of webstores! Free shipping, REALLY large selection of products and the most important, cheap prices. One of the products i bought, broke and I wasn't satisfied; DX sent me different kind of product for free. Amazing customer service."
Больше года заказываю товары с этого сайта, проблем с качеством товара, сроками доставки ни когда не возникало. На все мои вопросы оперативно отвечал менеджер магазина. Что еще нравится так это Рускоязычный менеджер, который подробно отвечает на все вопросы. А так же, что очень важно это очень привлекательные цены на товары и отличные условия доставки.
По своему опыту скажу что в среднем про бесплатном способе доставки посылка до москвы идет от 1 до 1.5 месяцев, при стандартном платном 10-15 дней. С Китая посылка уходит не позже чем через 2 недели после заказа (при отсуцтвии товара, всегда связывается менеджер и предлангает либо заменить позицию либо отменить ее, в общем этот вопрос решается сразу), а остальное это уже наверное работа нашей любомой "Почты России"
Огромное спасибо сотрудникам магазина
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