I ordered my item one day and was shocked to see it arrive a day later, now that is service, and the price is great for the amount you get, and the quality is great, will be ordering again...
I needed the products quickly for a Wednesday sports fixture. I ordered the products on Tuesday morning, selecting the overnight before 12pm delivery service, costing £8.99. The parcel did not arrive before 12pm the next day. As a result, I had to go to my game without new supplies. As of Friday, the goods still had not arrived. I contacted Firstaid4sport as to the whereabouts of my parcel. They said ParcelForce attempted delivery at 10.30am on Wednesday. I was in my house 8am-12pm, this did not happen, not was an info card left. Cust. Services at Firstaid4sport stated that ParcelForce attempted delivery, and would it not offer a refund for delivery charge, and that I could collect the parcel from the depot. When I explained this was not satisfactory, they reiterated that it was not their fault. Firstaid4sport & ParcelForce failed, between them, to deliver on their promise, and Fisrtaid4sport have taken ParcelForce's word over mine. I feel that the implication is that I am lying. I WILL NEVER USE THIS COMPANY AGAIN, AND I WOULD ENCOURAGE OTHER USERS TO STEER CLEAR. I was a returning customer and am very disappointed with their customer service resolution.
Looked up my condition on the net, clicked the link toFirstaidsport there was the ideal product, easy to measure and get the right size, good price and amazing swift delivery. Really delighted.
I do a lot of walking for charity which means I do even more training. Walking between 5 and 20 + miles every week on all types of terrain. My feet are very important to me and I must keep these in tip-top condition. I use zinc oxide tape every time I train and of course on the big walks (London to Brighton - 100km). Using this tape helps protect my feet, stops any "burning", rubbing and of course stops blisters forming. I started using this tape about 6 months ago, now I won't train without it. Who needs blister plasters when you have zinc oxide tape? Not me!
I would have no reservations recommending this company. I am a self employed professional myself and pride myself on my Service to my customer base and so I feel qualified to speak about this.
I am very impressed with the quality of the product I purchased as well as the information on the website prior to ordering. I shall be ordering something else next month. Delivery was superb.
Stuart J Horwood ritiene questo recensione utile
Was able to find what I needed quickly and easily.
The website was easy to use and within a day of my order I was contacted as the exact item I'd ordered wasn't available. I was offered and alternative, which was fine & it was despatched that day. A great efficient service.
After spraining my calf muscle I needed a compression bandage which was not available at local chemists.
Got this by searching the internet it arrived the next day
Great communication. Called when there was a stock issue and also refunded me money for the problem. Great customer service and quick delivery. Will recommend and use again. Thanks
I purchased a number of items for ankle taping for playing rugby. Products were all as described and of good quality. However the crepe bandage should be recommended for one use only, but they're super cheap, so I'll just buy them in bulk next time!
Rang one day with questions which were all answered in full by a friendly polite clearly spoken lady. . Ordered goods that day despatched the next and received the following day all present and correct. Marvellous service thank you
I wanted some 1" compression tape (Trade Name Coban by 3M, but it's not widely available in the UK) and bought a non-branded version here. Works pretty much the same (though slightly less stretchy) but at 90p per roll when you buy 6 you can't very well go wrong!!!
Ordered a wrist support which was with me within a day. Had just injured my wrist and wasn't sure if this was the best way to go as it could take time to recieve the support but this arrived faster than I could have got to the shops so am very happy.
Very easy to find the right product and great quality at good value.
Very pleased would use again.
When I first looked at the site, there was so much choice for support aids for the wrist and at such varying prices, I decided to contact them via email telling them my wrist problem and asking for advice. I expected to wait at least 24 hrs for a response and advice to buy their most expensive aid. Wrong!! Within hours I received an email and was not advised to buy their most expensive wrist support. I placed my order the same day and received acknowledgement of my order, a receipt and a delivery despatch date within hours. What service I thought, but I was amazed again when my support arrived withing 48 hours of my ordering. The wrist support is of excellent quality and most importantly it has enabled me as a 68 yr old women with an arthritic wrist to take up racketball! Well done to all the team at First Aid 4 Sport!
I rang to speak to customer service to check what I had ordered last. The very helpful lady was able to direct me in the webpage to what I had ordered previously and, as some items were out of stock, guided me towards alternatives.
The order arrived on time, as had the last delivery.
Excellent service all round
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