They made us feel that they were trying to help me and treated us as a human beings.
They were very thorough in finding out what we wanted to do and were very prompt in coming up with answers.
We contacted other companies, and Key Retirement Solutions were by far the best
We put our house on the market in June but, although there was some interest in viewing, we had no offers, no second visits. We reluctantly made the decision that, to straighten out our finances, we would have to draw equity from the house. Mr Williams from Key Solutions was very well-prepared and very patient. He took us through the procedures, the pros and the cons in a friendly yet formal way. He has a lightness of touch and a capable manner which inspires confidence. He outlined the particular company and product which he considered served us best and then left us to think about it and discuss the matter further with family and any adviser we had. We did what he asked, decided the product was what we wanted, and duly asked him back for a second visit and he then went through the proposal in detail. We were happy to sign the documents he brought and would recommend him and Keys to anyone in similar circumstances to ours.
Fantastic,Sarah dealt with my problems from start to finish and came out with a perfect solution for my wife and myself.over the moon with key solutions ,would recommend to anyone with no reservations. Thanks again.
I compared all the different deals that were on offer, having had quotes from many other companies no one could match the deal that Key Retirement were offering,
Having contacted this Company a nice gentleman called Rob Saunders managed to get me a better deal than any other Company. This has given me 11% more per year than the nearest competitor . I thank Rob very much for what he has achieved and I can recommend him and the company for helping to get anybody the best deal from their pension provider.
After years of scrimping and saving I have now got enough money so that I don't have to worry when unexpected bills turn up. Also I can afford to make some much needed improvements to the house.
I would definitely recommend Key Retirement Solutions to other people who want extra funds in their retirement.
The advisor I had from Key was Julie Massey and she was very friendly and helpful. THANKS Julie for all your help xx
Nothing was too much trouble for Dean Ratcliffe the annuity broker. He knows his stuff and explained the workings many times over due to my continual questions, not withstanding the fact that I probably asked the same question every time we spoke. It's a one time chance to get it right and I felt comfortable, the final outcome was going to be as good as it could be due to Deans help.
Thanks Dean and good luck with your new family.
Tony Morgan has recently arranged equity release for my wife and me and provided what we can honestly say was an exemplary service. He has a friendly manner and the ability to explain all the options in detail and plain English. Only when he was sure that we really understood all the options and had selected the product that was appropriate for us and that we were happy with did he proceed further. He identified that my wife who had heard all the horror stories was nervous about equity release and took the extra time to ensure that she was happy with all the details and had no reservations. He then efficiently completed all the arrangements without delay, excellent!
I must say I would highly recomend Key Retirement Solutions to anyone.The gentleman that came round to explain equity release to us was very informative and explained everything in an easy way that we could understand.He didn't push us into making a quick decission and answered all our questions with understanding and kindness.
Mr. Tony Pummell, made us feel at ease, he answered all our questions and gave us all the information we needed, he explained everything in a way we could understand, at the end of the interview we felt that we could trust him and the company he worked for,
It was a pleasant surprise when the facts about Equity Release were made very clear and understandable by Mark Greenham, who was also quickly available when we phoned with queries. Even after his first visit we felt a great sense of relief that we could soon stop worrying about our financial situation and think about enjoying life in the future. Mark handled everything in a friendly, unhurried and professional manner.
We would recommend anyone to use Key Retirement Solutions if they are considering equity release.
We have now had x3 meetings with Derek Wren and on every occassion we have been treated with great respect , courtesy and professionalism. The package we have chosen has been tailored to our specific requirements with great attention to detail. All aspects including our initial reservations have been well covered and feel that we are dealing with a company that has provided the best advice and guidance for our particular set of circumstances.
David came to our property to discuss our requirements and left as a friend.
The whole process from start to finish was explained to us in a very simple but informative manner. Would definatly reccomend to friends .
After completion of a few details of yourself, e.g. health, what type of pension you require(self, self/partner etc.), you can leave it to your Key Solutions Advisor to do the hard work! Then provide you with the various options available, from the pension company providers.
If you have any questions or need clarifications , you can just make a phone call back to your advisor & they will seek answers to your questions.
You make the final decision on which pension offer you think best suits your personal needs.
Certainly takes the hassle out of surveying the market yourself!
Professional ena experienced broker
Excellent background information available
Great generic (financial) analysis of available alternatives
Better first impression than the two alternative compagnies I have been in contact with
Dealing with key solutions has been a real pleasure ss they have been so helpful at all stages of the transfer of funds. I must particulary thank Alison for help and professionalism also her communication was second to non thanks again. I would like to wish Alison all the best for the future, a true professional.
As I have indicated above Danny has an engaging personality which made our meeting very convivial. There was no beating about the bush but just plain talking and we felt very much at ease with his presentation. It was no trouble for him to explain again some of our concerns and my wife and I felt under no pressure at any time during our discussions. MERRY CHRISTMAS.
Derek Wren presented all the details and facts in an exemplary manner.
He pointed out details we had not even considered which are really essential when future planning..
We would not hesitate to recommend him to our friends.
The service and attention given to us by Derek is first class beyond reproach
John and Carol Gregory
Key retirement can offer a contract to meet your needs you must ask for Jonathan Winkler who comes across as a young man who respects and understands the older attitude to our financial needs.
If you need financial advice in this area, I would certainly recommend Paul. He explains all the options in a very clear and helpful way and answers any queries in the same manner. It has been a pleasure to receive his advice and I am fully confident in the decision I have made as a result of this. I feel that I can always contact Paul should I need any additional advice.
David Walls came to see us about Equity Release. He was thoroughly professional in all his dealings with us. He explained everything very clearly so that we could make informed decisions, and kept in touch over the phone. He also made a second visit where we decided to move onto the next stage of the process. He had a good sense of humour and made the whole process very easy - a charming man!
Have been looked after very well by Leanne Smith, who is friendly, helpful and very knowledgeable. The whole process has gone very smoothly thanks to Leanne and her customer service skills. I can highly recommend KRS as a great company to deal with.
I found Kevin to be very polite and not pushy. He explained everything in language that was easy to understand and explained all the different options to us, After enquiring on the internet we very quickly recieved a phone call offering to make an appointment with an advisor. She emphasised that there was no obligation and that there were several options available.
They listened to what we wanted then discussed our options and were able to give us a plan that fitted us really well. Mark made sure he was always available to us if we had and queries and we had confidence in him.
We've used Key now twice, and on the second occasion we had a fixed idea of what we wanted to do, and Key looked at all the variables to suit our circumstances, and we finally decided to opt for a different (better) option that Key were able to propose.
From the initial visit the Key representative Danny Grabauskas of Key Retirement Solutions was extremely thorough in getting the right package for us. He did not pressure us in any way,unlike other companies. When we were ready to continue or just ask for advice he was there and we were able to progress hassle free.
No pressure and no free gifts or buy today to get a good deal, no just the facts and what is required for YOU.
You could not ask for a better company representative.
we had derek wren come to see us and he explained everything to us in easy terms would highly recommend him we were very apprehensive about the legal jargon but he put our minds at rest thanks derek
Key Retirement Solutions broker Javaid Hussain phoned me a minute after filling an enquiry on-line regarding an annuity. His efficiency and care continued through to the end result with total satisfaction. Many thanks. Colin
My advisor at KRS was David Jones. I found that he listened carefully to my requirements which were to raise finance against my property to assist my daughter with a deposit to purchase her own home. He provided me with details of options available to me and gave a full explanation of the terms and costings. He also went through an additional option that I had been made aware of and explained fully how that would fit my circumstances. David has been extremely helpful and very prompt in dealing with requirements. He comes across as very professional and knowledgeable in his field. As the point of contact between my wife and I and KRS I have found him to be a credit to the company. I would certainly recommend KRS to others as a result of my contact with David Jones.
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