Items were ordered and delivered the next day which is very good. The one drawback is the high cost of postage charged because I am on the Isle of Wight. It costs no more to deliver to the Island than it does on the mainland, but carriers use it as an excuse to effectively overcharge for the service. No complaints at all however about the product or the speed with which the transaction was effected.
We have been using OKI Buyer for a number of years. They have always provided a prompt and totally reliable service. The online purchasing process makes light work of ordering our OKI products.
We review our suppliers periodically. We have not been able to find anyone to beet OKI Buyer on overall price.
Very fast delivery. Had to call technical support to assess the problem we were having. Left a message on the answering service late afternoon and an advisor called back the next morning. He was extremely helpful and talked me through the process to confirm what he guessed was the problem. New drum was ordered and received the next day. Back up and running. Very pleased with service and prices.
We have used OKI buyer on many occasion to buy new printer cartridges and were used to there next day delivery - however after spending over £900 for new printer cartridges (which we were desperate for!), only part of our order was received and we had to wait a further 4 days before receiving the right cartridge and unable to print for 5 days. Would of been nice for OKI buyer to have telephoned us to explain why they didn't have them in stock so we could have made alternative supply arrangements - but I had to call them to find out where they were!!!
May need to look at an alternative supplier next time....
Oki buyers website can be a little difficult to use because sometime when you type in the search bar it comes up with no results. The speed of service that the orders arrive if super efficient and I have found that OKI buyer is definitely the cheapest for genuine OKI products and consumables. But something which is out of OKI buyers control that it is less expensive to buy a new printer rather than a full set of high capacity toner cartridges.
I will always use OKI printers though as they provide outstanding results, I have tried others and they are most definitely no where near as good.
Always have great service from OKI Buyer. Order one day, get delivery either next day or 2 days later. My only issue is the price of the products - we are spending a fortune on printer cartridges etc. Probably makes the printer not suitable for business use!
In my experience CityLink, the courier that Okibuyer uses in the Ascot/Berkshire area, is unreliable and not service orientated. On several occasions I have ordered items from the web for next day delivery and then CityLink has failed to deliver the next day. On enquiry from the Sellers the report is always that courier driver had left a card saying the receiver was not in - I never once received a card as reported and then on re-delivery date was phoned by the CityLink driver to say he could not find my address. Please change courier companies Okibuyer or do not promise next day delivery!
Absolutely no problems ordering or benefitting from next day delivery. However, it would be helpful if delivery tracking could be introduced as the driver didn't call in advance as requested. It would be good if prices could be *substantially* reduced when complete sets of toners, image drums, etc., are ordered.
No fuss, no packing / shipping errors, no delays...no problems.
If all businesses were run as efficiently and customer focussed as this one we would all be very happy bunnies indeed! Excellent all round, would strongly recommend them.
I do not like the tone of the TrustPilot feedback form. Also one of the parts on offer had to go on back order. I would have expected any parts included in an offer would also be in stock!
I would prefer not to be forced to become a TrustPilot registered user and will be very annoyed if my e-mail address is used for anything other than validating this feedback.
When we place an order even quite late in the afternoon we always seem to get next day delivery. When toners etc are required this is good service.
Have used OKI Buyer for a while and would always recommend them
Ordered and paid viw the website, items received the following day. The packing was rather larger, maybe this could be looked at to reduce cost for you and also the impact on the environment... Other than that a very easy ordering process
We needed an item that was out of stock worldwide because of the tsunami a few years ago, however the lady who i spoke to at OKI was fantastic and really sympathetic - she listened to my problem and ascertained the emergency and swung into action immediately, placing an order with the supplier and keeping me updated on the status of my order. My order arrived on time and the Oki rep stayed in contact with me throughtout the transition so i was very happy with the service!
There are many companies online to choose from. This is the second or third time I have used OKI Buyer and have received a good service from them. Your order is acknowledged and dealt with quickly and delivery was received in 1-2 days. Queries are dealt with efficiently and quickly by email which is a plus!
Sent an order in late in the day - suspect it may well have been beyond the suggested 4:30 cut-off . . . but it was there the following day at about llunch-time.
Good web-site, too. Easy to find the product and complete the transaction.
i found the web page easy to negotiate to find the producd i requered and together with the payment on line page very simple, but most importantly my product arrived the very next day.
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