I bought a glow in the dark iPad cover from Poltronica, the online process was very straightforward, the price and delivery cost very reasonable. Acknowledgement of the order was received straight away and the product was delivered by Royal Mail within a couple of days. Documentation was very clear.
Was struggling to find exactly what I was after elsewhere and Protronica had it all, at a great price and picked up the phone when I called....AND....got it out to me the next day. Really couldn't ask for more. Great service.
It was Thursday and I needed a Hyperjuice Mini next day so I had it for the weekend. I phoned up and the service was brilliant! I was fully prepared to spend a bit for the next day delivery charge (urgency was more important to me than cost), but I was only charged £2.50 extra and arrived before midday on the Friday.
Also the price was really good. Cheaper than amazon, cheaper than eBay even. I would definitely reccommend Pro tronica to anyone.
This firm has marvellous gadgets, many of which I had no idea about. Whenever I have rung, the staff have proved extremely helpful and even if they do not know the answer are prepared to go and find out what I need to know. In addition, their delivery service is excellent. I ordered a power pack over the phone early on Monday and had delivery the next day. This is excellent. Well done.
I ordered a Hyper Juice 150 on Tuesday afternoon, expecting it to be delivered on Wednesday, so I could use it on the Thursday.
I did get a delivery on Wednesday morning, however due to a mix up with the labels, my item went to another address and I had received someone else's.
I wasn't aware about this as I was at work, but Rob called me to let me know. Normally waiting an extra day for the right item wouldn't have been a problem for me, but I explained to Rob that I needed it for Thursday. He duly arranged for it to be personally delivered to my address a couple of hours drive away that same day with a free Smart Pen as a goodwill gesture!
Protronica's customer service sets them apart from others and they have gained a loyal customer.
I received the Hyperjuice battery yesterday and after charging for 14hours (not 5, as stated on the website) i then plugged it into my computer and the readout immediately informed me that it would power the computer for just over 2 hours rather than the 16 hours that it promised in the sales pitch.
I am absolutely amazed that such an expensive item can be marketed in such a shamelessly exaggerated way.
Im considering returning it.
I was looking for a product called hyperjuice external batteries. Before I bumped into Protronica, I was not sure this is the correct product for my needs. Called them and service was extremely good. Person took his time to explain all my questions and assured this is the correct product. Also gave me a free power cables to support my world travel needs.
Best customer service - I ever experienced shopping online for last 12 years. I wish all retailers follow Protronica's customer service.
I will always recommend business like Protronica to the world. Thank you so much for clearing my doubts and product works as explained.
ordered item - a cover for an ipad, late on Sunday night, order was acknowledged on Monday and item actually arrived in excellent condition and as described on Tuesday. So, can't fault it at all was excellent service as described and first class delivery
If you want to but anything for your tablets please check this company out first their prices were the best and send out your goods asap recieved mine sooner than I expected
I was having issues getting a hold of the right hardware I needed for a trip and while Protronica had the same supply issue as other suppliers, they quickly emailed to let me know and provided several solutions - all achievable by the following day. The items were delivered in time and the trip was a success. Thanks!
We had a couple of issues with a faulty battery and they offered us a replace ment straight away.This was shipped the next day and they have continued to offer the same excellent service with other items we have purchased through them. I wish more companies were this great to deal with.
I looked around the internet to find a portable battery charger for my various pieces of Apple kit and happened on Protronica's site along my travels.
I found their site very professional, but I did need a little further chat, to be sure I was choosing the right equipment
With that in mind, I gave them a buzz and spoke with Rob Garner, the owner of the company. He advised me that I needed one small extra item (that I would have forgotten to buy and that was vital to the ensemble) to ensure I had everything I had needed.
When it all arrived (promptly and as promised) I pinged him a brief email to ask one question and he immediately replied with a full and helpful answer.
Really good quality kit. Very efficient service. Extremely helpful people.
I can highly recommend them.
Helpful response on telephone, and quick delivery. Happy with product.
Bought a MPB 60 which is awesome.
Good communication and very helpful people at Protonica.
The delivery was late only because the courier could not find my house but received infos and immense support even during weekend and after hours from Protonica .
So I will be using their services again when needed because I know that they care.
An excellent product, does everything that they said it would. Delivery was excellent and very quick. Even the delivery team were a credit to the company. Will be a supplier thatI will be using again.
the review is based not on the product but on the way you have managed your after sale customer service. I ordered a back cover and it was a mistake as i wanted to order the full cover for my new IPAD. i wrote to protronica couple of times bu hadnt received a reply till date.
overall the product is fine and would recommend to buythe same product on EBAY OR AMAZON which is much cheaper.
An excellent all round service. Good web site, greta value and fast. Highly recommend
On Saturday I bought a water filter for my new Krups Coffee machine. It arrived in record time on Tuesday. It was expertly packed, and is now fully functional. I was amazed at the efficiency and promptness of this company. I would certainly recommend them to all.
I have recently purchased A HyperJuice external power MBP-150 for my Mac book pro 17". I did this so I am able to work in Parallels Desktop in AutoCad. I do not have any other applications open nor am I connected to internet ect. Having done the research on your site and some blogs I figured the if you say over 20 hrs of power then I can expect AT LEAST half of that...After two days of trials I can only 6 hrs of power out of the battery which is not sufficient to do the job that I paid 400+ euros for.
Is this a faulty battery? What can be done to rectify this problem that my work depends on?
The click on back cover fits a treat.It adds very little bulk to the iPad and looks really stylish. I bought black to contrast with the grey smart cover. My iPad is now fully protected.
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