Risposta da The Shower Doctor Ltd
[REPLY]
- Recensioni (8.438)
- Tom, Lancashire
- 1 Recensione
Would use this website again
The website was easy to use, the part arrived next day. Couldn't ask for more really.
- sue parsons
- 1 Recensione
excellent service
The website was very easy to use, product information very accurate, delivery of goods very quick. I would use this service again.
- campbell white
- 1 Recensione
excellent service, as before
excellent service, as before
- Customer
- 1 Recensione
Really excellent service
Website was easy to navigate and find the part we wanted.
Item was shipped & delivered promptly with excellent packaging.
Would definitely recommend them.
- Customer
- 1 Recensione
fast and efficient
Quick turn around with well priced products.
- alastair michie akm plumbing
- 1 Recensione
always helpful with each item purchased
If you are evwr looking for spare parts for any type of shower checkout shower doctor.
- Customer S Buss
- 1 Recensione
A shower of builders merchants
After ringing 2 local builders merchants to obtain a new shower cartridge to be told the unit is obsolate I rang shower doc who had them on the shelf. Received it following day before lunch. Do the big boys really need our buisness, certainly will not get mine
- Andy Lynex
- 2 Recensioni
Fast delivery and good price
Product was exactly as described and delivered very rapidly
- Customer
- 1 Recensione
Great service
As my shower as had a name change since I purchased it. It was proving to be very difficult to find the replacement part I required. Therefore it was great when there was a diagram & pictures of my shower & the part I needed on the shower doctor website. This was a great help. Delivery of parts was within 2 days. Great website & great service.
- Customer
- 1 Recensione
Prompt efficient service, no hassles.
Ordered a replacement part for my wifes shower in her shop.
easy to order, prompt service, would use again if required without any reservation.
- Customer
- 1 Recensione
Good Idea.
Help save an old shower by just replaceing the coil assy of the water valve.
- john walkerCustomer
- 1 Recensione
service as it used to be
hello i found your service super i measured wrong but you were polite and sorted it out i now have my shower ok thanks regards john
- Mike Gale
- 1 Recensione
Great service
Good site easy to use would use again if needed
- Customer
- 1 Recensione
Fantastic service
I ordered some some shower knobs for a student property,so needed them quickly this wasn't mentioned on ordering but received them next day without paying extra, this is the second time I've used shower doctor and it won't be the last I WOULD RECOMEND TO EVERYBODY ,well done shower doctor and a big thank you xx
- CJW Electrics
- 1 Recensione
Exceptional service as normal
I cannot recommend shower doctor enough. I have used them on numerous occassions and have always been delighted with the service I receive
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- Graham Ayling
- Hemel Hempstead, US
- 1 Recensione
AS IT SAYS ON THE TIN!
Excelent service,parts are easy to order ,quickly despatched and if you are a D.I.Y. person and getit right saves you money .
- Paul in Derby
- 1 Recensione
Exceptional quality of service - great guidance and how-to videos
My electric shower wasn't heating properly. I'm moderately DIY competent but had never tackled a shower before and was on the verge of buying a complete replacement. I then found the Shower Doctor videos on YouTube - first-off I found one that showed me how to confirm that the heating element had burned out (always a good idea before parting with £50 for a replacement Heater Can Assembly) and then another really helpful guide to replacing a component in an electric shower.
The ordering process was brilliant - the Heater Can was dispatched the same day and arrived a day ahead of schedule. I reviewed the replacement video and, with the help of a friend (who provided that essential third hand at the critical moments) had the new Heater Can installed and the shower working in just over an hour.
A new shower would have meant at-least another £100 expenditure and the hassle of the new one inevitably not fitting in the hole left by the old one leading (potentially) to a re-tiling job!
Definitely 100% satisfied - I hope that I won't need them again soon but, if and when I do, I'll be back!
- Bob Baker
- 1 Recensione
Great service, quick and friendly
Needed a new cartridge for my Bristan shower as it was leaking. Contacted ShowerDoc by phone and they suggested I sent a photo so correct one could be ordered. They quickly identified the cartridge as a Cart 5. I ordered one on the Friday and it arrived on Monday! Fitted it Monday evening and shower was back up and running. Excellent service would recommend.
- JEBBY
- 1 Recensione
The Shower Doctor must be "The Flying Doctor!"
Incredible service. The first time I have used this company and will certainly use them again. I placed an on-line order for a spare part for my shower on a Friday at 16:00hrs and received three emails withtin an hour. The first email was to confirm my registration as a new customer, the second was to confirm the details of my order and finally the third was to confirm my order had been despatched! I didn't expect to receive my spare part until the following week but I was astonished when I received the part the next day, Saturday morning before 11 a.m.! Talk about speedy service, they should be called "The Flying Doctor". Oh, and by the way, the part works fine.
- andy
- 1 Recensione
good service shower now working
good old shower doctor 2nd time I ve used you and the 2nd time i'managed to fix my show myself.
- Ray Edmunds
- Malvern, GB
- 2 Recensioni
Clear easy to understand website & fast dispatch.
The replacement part saved forking out £120 for a new shower.
- Akif Sadique
- 1 Recensione
Excellent
With the help of an excellent video and a service kit the leaking shower has been fixed . Very good service
- Chris buttErwortg
- 1 Recensione
- Nick
- 1 Recensione
Amazing Service and saved me a loads!
Ordered at lunchtime and it was delivered the following morning. The website is a fantastic resource and saved me well over £100. Can't recommend enough.
- W J Arnold
- 1 Recensione
Arrived very quickly.
A very easy to understand web site and the ordering process was simple.
I haven't fitted the part yet but it should be straight forward (hopefully)
- Lynne
- 1 Recensione
Brilliant service, fantastic price
I ordered a Triton power shower on Thursday at 2.30pm, which was delivered before 10am Friday morning. Well packaged, reasonable charge for next day delivery.
I received e-mails to update me on progress and tracking system was informative.
Will definitely use Shower Doctor again and would recommend them to others.
- Adam
- 2 Recensioni
Exact part sent quickly
The part wasn't cheap but was great quality, and was only 1 or 2 pounds more tahn others, but they were out of stock anyway!
- john deamer
- 1 Recensione
easy order
easy site to use so much infomation, found the up dated replacement unit required without problems delivered next day great service. will use shower doctor again
- J Angles
- 1 Recensione
Very fast delivery
Very pleased with the new handset, but rather disappointed that it was not possible to take off the actual shower face to clean,J as the water here is so hard
- GRAHAME BENSTEAD
- 1 Recensione
EXCELLENT SERVICE AND DELIVERY
Good website. Easy to locate part required and speedy delivery. Would recommend!
- Martin Bowdler
- 2 Recensioni
Super fast, easy to use, reliable
Super fast, easy to use, reliable. Only limitation is parts stock (which clearly is very extensive), but as other internet searches didn't find the bits that these guys don't stock I can't really fault them for this....
- Customer B HARRISON
- 1 Recensione
AS PREVIOUS SERVICE FIRST CLASS
THE SERVICE AND EXPEDIENCY THIS COMPANY PROVIDE IS EXCELLENT SOMETHING OTHER ORGANISATIONS SHOULD FOLLOW IN THE UK
- emma flowers
- 1 Recensione
wouldnt use again.
replacement part didnt work!!
Risposta da The Shower Doctor Ltd
I'm sorry to hear your shower is still not functioning after fitting the New TCO purchased on our website.
The TCO (Thermal cut out) is a safety device for the shower that shuts off the hot water to the shower if the water temperature it rises enough scald someone (EG:60 degrees) Normally if a TCO fails then it will reset after about 10-15 minutes once the shower has cooled down, If this happens on several occasions then eventually the TCO will fail altogether due to a fault in side the shower causing it to over heat.
The shower overheating and TCO activation can be down to one of the following reasons listed below:
A lack of water pressure to the shower (A minimum of 1bar is required)
The stop tap supplying the shower is not fully open
The filter in the shower has debris in it
You have a possible leak inside the shower
Wire terminals could be loose or melting
You have a faulty flow or Temperature valve
As the TCO purchased has not resolved your issue then It seems to be that the shower has an under lying issue causing the shower to overheat and the new TCO to fail. This will keep happening if you don’t find the fault.
Please contact one of our sales team on 0131 538 4343 choosing option one and one of our sales team will assist you or transfer you through to our technical department if available.
Regards
The Showerdoc
- Robert Dawson
- 1 Recensione
Excellent service.
Ordered parts for redring shower and received them in two days. Fitted the parts and the shower worked first time,no problem. Really simple to order parts and any confusion about faults can be sorted over the phone. Will use shower doctor again.r
- Jan Palmer
- 1 Recensione
Excellent service, super speedy delivery !!!
I am so happy with the service received from the shower doctor. I have not fitted the shower yet so cannot comment on the product but the customer service cannot be faulted.
- RRoberts
- 1 Recensione
great savings compared to rrp
Bought off the shower doctor as I wanted an alternative to what the manufacturer was charging. Great service, delivery and saving!
- Cameron Young
- 1 Recensione
Did as promised
Ordered Friday p.m arrived saturday p.m- Edinburgh to rural Norfolk-Could not ask for any more-Great!
- Carolyn
- 1 Recensione
Fantastic service
Fast efficient service would recommend to a friend
- David M
- 1 Recensione
Impressive service
Finding the spare part needed was easy. The checkout process went smothly and the part arrived the following day in first class order. I would use them again.
- Peter
- 1 Recensione
A clear and intuitive website followed up by speedy delivery.
I was very pleased to be able to find and purchase the part I required, with ease. I did opt for an overnight delivery for speed, though I thought the price for this was very good.
I also happened to ask a question about another part that was not detailed on the site. I felt disappointed that the reply was merely: "The rear casing is not available as a spare part." It seemed a little curt, yet I cannot argue that it was to the point and, no doubt, the truth! No complaints, though.
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The Shower Doctor Ltd
Free Delivery Over £150
If your total order value is greater than £150 we will send your order Express Delivery, Free of Charge.
Guarantee
We offer a 7 Day Money Back Guarantee on all purchases.
Express Delivery
Express UK Delivery on all orders over £40.
Security
Our website is secured by sagepay and accredited by IMRG.
About this company
The Shower Doctor is the UKs leading online Shower Spares Specialist with the largest selection of shower spares, parts and accessories in stock and ready for delivery. The Shower Doctor offers the simple way of repairing or replacing your shower.
We sell genuine manufacturer products for all the leading UK Shower Suppliers:
Visita The Shower Doctor Ltd
Contact Details
EH14 2QR Edinburgh
United Kingdom
Categoria
ISIS Accreditation
