The delivery was excellent, the items arrived well packed, nothing was missing and assembly was easy even for a non-DIY person like me. The shelves look great and are everything I hoped they would be. There is nothing I can fault about the whole process.
Bernards Bins not only had a large selection of storage units but had a size that I could make use of for the se available. Prices were good and the ordering process w straightforward.
There was a hiccup in the delivery but this was sorted out quickly and courteously by the sales team.
I would use them again and recommend them.
Bought two shed tool hanging systems from Bernards Bins on E Bay and the items were delivered very quickly and on time as stated by e mail.
Very easy transaction, good communications and well recommended.
Ordered a product via eBay however received an email saying the item would not be available and would be shipped ASAP.
We contacted them explaining that we needed the item for a specific date and could not wait.
Without Hesitation we were offered an upgraded item at no extra cost to us. Being an eBay business ourselves, we understand this all effects the bottom line. But these guys put the customers needs before the profit margin and we really did appreciate the gesture.
Easy to order and quick delivery, received in 2 days, would definitely use again!!
Everything was fine but the whole experience was let down as there were no instructions in the box. The video on the website helps but as I don't build this racking daily it took a bit of working out. The first lot of shelves were a bit of a struggle but when I had worked out what to do the second set were easy. With some basic instructions the whole process would have been simple.
EASY TRANSACTION, VERY FAST DELIVERY WITH VERY GOOD COMMUNICATIONS, VERY ACCURATE PRODUCT DESCRIPTION, I WILL HAVE NO PROBLEM PURCHASING FROM THIS SUPPLIER AGAIN, MANY THANKS, ALAN (AKA TUBTRUCK)
Quickly delivered kept informed and as as described
Good product, expensive delivery with no option to reduce this cost, further irritated by incomplete shipment upon arrival negating the high cost quick delivery!! follow up was sound and additional items shipped to make up the order, however that in itself was incomplete. At time of writing still waiting for the full order delivery of in-stock items, almost a week later......................
This was my first purchase from the company and I would certainly recommend to all.
The item arrived quickly, however the box it came in was badly damaged and therefore the plastic was scrathced and in places broken!
The item was smaller than the item i had seen and ordered, with two panels not he three shown in the photo when i bought it.
Despite emails asking for a refund, no appology was offered, but a refund was given and fairly quickly
Ordered storage bins from the website for an urgent project. Website showed that the bins were in stock, it allowed me to place an order and took my money. I was advised the following day that the goods were not in stock so I cancelled the order. 30 minutes later I received an order to say the goods had been despatched (they hadn't). To cap it all I had to wait approx. 5 days for my credit card to be refunded.
Needless to say I will not even consider using this company again.
After purchasing over e bay I contacted them to explain that the bins which where advertised as medium sized where only a 100mm in size, and not the medium bins I expected (240mm) I was sent a rude e mail saying I should read the listing, not at all the service I expected, very poor indeed! And a very misleadind listing! Would not use again!
Bins arrived well within the specified time although apparently not their premium bin I could not fault them and a third of the price I had been quoted elsewhere,more than happy.
i went on ebay just looking for wall paper but i cam across this company .great emazing work tools and workbenches.im not a tom boy but i brought a workbench and me and my mick love it .and we was suprised at the cost even with delivery it was cheaper than some stores.as you now im agrophobic so i cant go out so im glad with companies like these.GREAT
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