Great product , great size , very soft comfortable leather , colour just like on picture , very comfortable , actually thinking of getting another .. Delivery next day and kept up to date with every movement of the shipment , can definitely recommend this company and have no hesitation in giving them 5 stars
We bought 2 Santiago bean bags from Cozibag. They arrived a day later than they should have but we were kept informed & in fact the later delivery suited us better. When I contacted the company via email they got straight back to me to sort out my queiry.
Ordered 3 leather bean bags, all as described on web look amazing in our cinerma room. Delivered well within the one hour time slot, which is unbelievable as no one can ever seem to find us!!!!
comfortable and nicely made. Quite tricky to get out of for the elderly. Would whole heartedly recommend cozibag bean bags to everyone.
I ordered a leather santiago beanbag and realised it was a little to big so it was exchanged for the leather high back, the quality of the leather is outstanding. I would recommend this company, the communication was brilliant. Many thanks cozibag
My cozibag experience has been a delight, easy to use website, good product description so there were no surprises when the product arrived. Lots of useful communication, such as confirmation emails about payment, delivery process and then a text which gave me an hour delivery window. Next day delivery, all as describe on the website and a good quality product too.
BOUGHT ONLINE 2 SANTIAGO LEATHER BAGS, WITH SOME CAUTION! HOWEVER, FROM POINT OF SALE I WAS MORE THAN KEPT INFOMED OVER DELIVERY WHICH WAS WELL WITHIN THE 1 HOUR TIMESLOT. A GREAT LOOK'N, WELL COMEFY BAG THAT COMPLIMENTS MY LOUNGE, NOT UNDONE THE OTHER AS YET, WAITING TO COMPLETE ROOM DECORATION. IF YOU CAN AFFORD IT GO FOR THIS NAPPA LEATHER, ITS REALLY SOFT! IVE NOT SEEN AS GOOD IN THE SHOPS, HOPE COZIBAG ARE AS GOOD AS THERE WORD OVER REFILL DISCOUNT VOUCHERS AS NOT IN BOX SO EXPECT IN THE POST! OVERALL, A QUALITY BAG FROM A COMPANY THAT MADE THIS PURCHASE EASIER THAN I THOUGHT WITH EXCELLENT AFTERSALE BACK- UP. WELL DONE SCOTT AND THE TEAM AT COZI. WELL RECOMENDED!
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Fantastic product and fantastic service. Say no more!
Upon my having a query, they addressed it quickly, resolved the problem and them despatched the item speedily. I was then informed at every stage of the delivery, as to its progress, right up to the point of it being delivered at my door. A most exceptional service.
I bought a cozibag for my daughter. Ordering was really easy and delivery unbelievably fast. Less than two days. Love it, and so does my daughter. Its huge and pink and very hard wearing. I was so impressed that I ordered another a couple days later for my son. Again prompt delivery. He loves it too. His gaming chair is out and the cozibag is the main attraction. I may buy one more, this time for me.
I'd been looking for a bean bag for some time and was lucky enough to try a cozibag out at a friends house. I liked it enough to buy one that evening! And it arrived just one day later - very efficient delivery service.
The bean bag that I purchased comes with the bag filled with the beans installed into the bag. Once the order has been placed the delivery is very fast to Ireland. And the bag that I purchased is very comfortable to sit on.
Great quality & speedy delivery but I hadn't quite grasped how big the Slump Cozibag would be & it totally overwhelmed my conservatory.........I had to return it sadly.
I knew I wanted a leather bean bag and scoured the internet. There's very few out there. I was a little wary of spending so much money on something I'd not even seen, let alone sat on! Customer service was prompt and helpful, product looks great, delivery was speedy and efficient. Very happy!
Ordered pouffe at 10am on Thurs, arrived 24 hours later via DBP couriers - who tell you in which hour slot they'll arrive! Perfect!
Great product, lovely feel and colour to it. No hesitation recommending Cozibags to anyone
When I ordered my original beanbag, I checked I'd be able to change it if it didn't go in my new room, and was told yes. It was white leather, and I realised the tan one would be far better, so asked for exchange months ago. Told this would come in January, it didn;t, then told Feb, no tan beanbag ... then finally one delivered 6th March, faulty. It really was faulty, scuffs and thin parts, told this could be the norm ! Took ages to get agreement for new one to be sent !!!
I ordered it at 10.50 on a Tues and it arrived within 24 hrs with no extra charges! It's tan and real leather: a beautiful pice of furniture. My wife and I sit on it to watch 3D movies on our TV - you need to be close -ish to get the full 3D effect; it is quite big enough for us both and a grandchild. We're really happy with it - as are the 3 grandchildren who can all sit in comfort together. We are well impressed with Cozibag.
The tan Santiago was not in stock when I wanted them so after a lot of deliberation I decided to wait for delivery rather than choose another style.
It was about 6 weeks (everything else was in stock) I was kept updated along the way and when they arrived ... Wow ... Well worth the wait and the money
Scott in customer service was great I would reccommend cozibag to anyone wanting a really good quality leather beanbag for a great price. Make sure you have the room they are huge :o)
Alison and Mark Spencer .. Manchester
Having waited around for most of the day for my bean bag to be delivered, it is
now at 4.30pm they tell me its out of stock and will be delivered next week....
Surely when placing the order they would have been aware of their current stock levels?
I hope the bean bag lives up to my expectations and is worth the wait and the inconvenience.
Great prices, great promises but have literally failed to deliver.....
I found Cozibags via an internet search, liked what I initially saw, liked even more that you could order samples of the fabric you were considering, so you could ensure you made the right choice. I am a difficult customer to please (so I'm told!), and this is a fantastic service that a lot of companies would do well to imitate frankly!
I then ordered the bags themselves on Friday, received an email stating they would be with me the next business day (Monday). They arrived this morning (in the most enormous box!) and wow they are fab. I hadn't even considered they would already be filled either, so good not to have to do that myself (other ones I've purchased in the past have required this, which is fiddly to say the least!
The quality is superior to what is available in the shops, for a fraction of the price, they are even better than described online. If I were to furnish my entire house with bean bags I wouldn't consider purchasing from anyone else. Very impressed, fantastic service and great products. Not worth looking anywhere else.
Thank you Cozibags!
Not just an ordinary bean bag! Very sylish. Looks, smells and feels great.
The Beam bags are great, good quality and value for money. BUT delivery is a mess. I have just odered refills for orginal bean bags. I've had contradictory emails and text about delivery. Waited in until 4pm yesterday expecting delivery. Got a phone call at 4 to say my order will be delivered the next day (today) This morning, sure enough I get a text saying it will delivered between 10 and 11 this morning. During that time period I get an email saying the delivery will be the tomorrow. This is shortly followed by a text saying the same thing. The delivery did not happen between 10 and 11 as promised. So I've stayed in for almost 1.5 days waiting for expected delivery. Will it arrive tomorrow? I have no idea....
Serious flaw in the service, people can't afford to keep waiting in for deliveries that don't happen. I
Bought the bean bag chair from Cozibag as a replacement for a similar item I had got from a high street store but which tore at the seams after only a few days. The Cozibag chair arrived very promptly and I really appreciated the customer care and updates I received after placing the order. Particularly liked being given a one hour delivery slot which was honoured. The product itself looks really good, is comfy and is well made. I also think it's good value for money. I am delighted with my purchase, so glad I found this website and would wholeheartedly recommend to anyone.
I am very pleased with my beautiful new leather bean bag ordered from Cozibag on Sunday night and delivered Tuesday morning. The chocolate brown colour is rich and the leather feels lovely, this is a quality piece of furniture, so big & comfy I don't want to get up from it. I was kept well informed all along the way regarding the status of my order and its delivery. Top marks on all counts! Thank you to Cozibags for a totally satisfactory shopping experience, definitely recommended most highly.
Cannot fault cozibag's high quality service, I was kept well informed about the status of my order, and delivery was super quick, many thanks for top quality service, I would definately recommend your company and would definately use you again.
I was most impressed, I wanted two leather tan bags and these were brilliant. Service and customer help was first rate. It was such a delight to find a company where what they do matters. Delivery was superb and we live in the middle of nowhere!
I would thoroughly recommend to anyone
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