fantastic company i highly recomend
Excellent service, extremely prompt delivery and a very good price.
I bought a penknife for my Dad and this was the best price I found online. The product is great quality and delivery was fast and straightforward, as well as being free. Overall great experience, would recommend.
I Searched the Internet for the best price on Makita metal cutting blade for 18 Volt cordless system,FFX came up with the best price and to make it an even better deal, you get free delivery main land UK
Goods were so easy to locate and the ordering process was quick and simple. We were kept informed by email as to when our delivery was due and it came on the button. No fuss, no stress and a great price. Well done.
Ordered some DeWalt sanding discs, they came very quickly and were cheaper than our usual supplier, only issue we had was that we requested courier delivery and it came via post (still VERY quickly) but we had to then go and collect it from the post office.
In general i would recommend for good service and value and I will definitely use them again.
My recent purchase from FFX was quick, easy, and trouble free. The staff member was efficient, and friendly, and much more familiar with the process of buying through EBAY than I was, thus enabling him to help and advise me in the detail of my purchase.
I have used FFX for a few years now since they started as an ebay only outlet shop. I was pleased when they set up their own official web shop outlet. I have always had a good experiance with them and fast next day on time delivery. I place most of my orders over the phone with them. I have always found the staff to be polite and informative. They send you email updates of the progress of your order. I particularly like the DPD courier service they use. They send you a text message early on the morning the delivery is due. The text tells you a one hour slot of the time your parcel is due to be delivered. (eg my recent text said your item wil be deliverd between 1:27pm to 2;27pm) That way you dont have to hang around all day waiting for the delivery to arrive.
I wanted a Makita Multi Tool with accessories. I needed it the next day. FFX had it in stock, at the lowest price and a quick call confirmed it could be delivered the next day. It arrived at the exact hour the courier company text said it would.
I rate that as first class service.
I ordered some items one day and received them the next, that is some going considering I live in leeds and FFX are in Folkstone. I then ordered a nail gun, got that in record time with a one hour time slot delivery to my house, which was also excellent. But had a problem with a gas canister that came with it. I spoke to FFX they said no problem , and picked it up that day and returned very quickly with no charges . All in all an amazing service I wouldn't, hesitate to recommend them to anyone. Great prices too
Excellent all round even down to the hour it was delivered and a choice by text to send it to neighbors or next day, amazing.
Drill is fantastic , well packaged works like a dream and cheap too
will buy again definately
Great company to deal with, ordered lots of festool kit from them now. Even when I had a damaged guide rail they replaced it withing 24 hours.
Bought a powerfile at a very good price. Delivery service via DPD quick with options available for delivery times, nominated alternate address etc. and excellent tracking system.
Best of all is the service I received from FXX. There was a fault with the product (no fault of FXX) so I phoned them up. Their product knowledge was high, the chap I spoke to was extremely friendly and helpful, and no quibbles, they have sent me a replacement part.
I'm REALLY impressed with these guys and will buy from them again.
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