Interior Addict recensioni

Perfekt kvalitet, lang leveringstid

Jeg har just købt 4 replika Wegner "the Chair" stole hos Interior Addict. Trods bange anelser har det vist sig, at stolene er virkeligt flotte og stort set ligeså flot som den certificerede version. Serviceniveauet hos Interior Addict har været højt og professionelt. Eneste alvorlige anke, og årsagen til de 4 og ikke 5 stjerner, er den meget lange leveringstid - i mit tilfælde 5 mdr., mens der blev lovet en leveringstid på 12 uger. Omvendt var det værd at vente.

Excellent product and customer relations

Researched products against the competition; delighted to have access to a showroom to see and try the product; problem with chair that was delivered in error [not as described]; very pragmatic, courteous and proactive solution proposed to exchange and remedy the mistake.

Customer relations spot on - lovely chair and very good price.

Very happy with the whole experience.

Not only fully satisfied but even positively surprised

I was expecting something cool and nice that looked good and has a very good price performance.
I received a high quality highend product that was professionally shipped and easy to assemble.
Will definitely buy again and again -

Thanks alot also for the amazing customers service in different languages!

Super kundeservice

Vi købte i December 2 Erik Buch barstol, som desværre blev lidt forsinket i produktionen. Da stolene kom, var de rigtig fine, dog sat sædet på begge stole skævt.

Vi tog kontakt til Interior Addict, som havde flere løsningsforeslag. Vi fandt frem til den løsning at Interior Addict, skulle betale omkostninger for at få sædet sat korrekt på, en løsning som alle parter var tilfredse med. Så på trods af lidt lang leverings tid og fejl på stolene, er vi nu tilfredse.

Interior Addict har under hele forløbet svaret hurtigt på vores henvendelser og altid være lydhør og ikke prøvet at bordforklare noget.

Så alt i alt en positiv oplevelse. Vi handler gerne her igen.

Hilsen Mette Nielsen

Perfekt stil til små penge

Jeg bestilte lampen på udsalg og sparede mange penge.
Inden kort tid modtog jeg lampen i fin indpakning, og jeg er fuldt ud tilfreds.

Verdensklasse

Kanon kundeserivce! Sød, venlig og hurtig. kvaliteten er glimrende og kan klart anbefales!

Very friendly customer service with some great piece of furniture

I recently acquired a Castiglioni Lamp from the shop. The sales person was
incredibly helpful in advicing me on the choice and product
specifications. She was even so kind to follow up with the warehouse
so we would get the lamp delivered on time for our housewarming party.
The lamp arrived the day before the party and it looks beautiful. Thanks!

Rigtig god og hurtig handel

Jeg bestilte en lampe og i løbet af en uge var den kommet.
Der manglede en ting fra lampen, jeg skrev en mail, fik straks svar og i løbet af 3 dage kom delen.
Rigtig god service og en rigtig flot lampe.

Amazing service - very happy with my new Oskar Modern Sideboard!

Absolutely thrilled with the Oskar Modern Sideboard that was very recently delivered to my flat. Raj was extremely friendly and helpful and kept me up to date with developments, as the sideboard took 6 weeks to make. I couldn't be happier with both the sideboard and the whole process. I would definitely recommend and buy from Interior Addict again.

Delighted Customer

I ordered this stool which is a replica of a designer piece.

As the furniture is made in China which I came to realize only in the process, I was keeping my fingers crossed that the reproduction will not be a disappointment.
The customer service provided is very good, keeping me informed of the stages and apologized for the delays in the shipment. They answered to my queries promptly, setting my mind at ease as it takes several months to complete the order

The stool arrived intact as the package was very well wrapped to ensure safe delivery. The workmanship of the Chinese carpenter is a surprise to me, the furniture is very well made to high standard and I couldn't fault it at all.

I am very pleased with my purchase and will definitely go back to the company for more orders in the future. Thank you and U have a very satisfied customer here.

Francis Ong

Elbow dining chairs are sensational - thank you Raj and IA team, you always deliver!

We have purchased a number of items from IA in the past and have always been really pleased. When we moved to a new home and required dining chairs, selecting IA was an easy decision to make. We did look at other companies across London, but no one compared.

We ordered 4 Elbow chairs in oak wood and black leather for the dining room and received them last Friday. Needless to say, they look fantastic and we are really impressed with the quality, comfort and finish. As the back of the chairs is fairly low, they sit just under the level of our table, to create a sleek and minimal look.

What makes us come back to IA time and time again is the high standard of customer service we consistently receive. The staff are always on hand to offer bespoke advice, regular updates about our orders and coordinate delivery to suit us.

We will be back to order more furniture soon!

Wegners "Circlechair" - kvalitetsprodukt till lågpris

Har länge varit på jakt efter Wegners Cirkelstol. Men ca 50.000 DKR för stolen med tillhörande pall är lite väl mycket för en möbel. Googlade runt på "designmöbler som kopior" och fann ett antal företag som nu börjat tillverka en del design-ikoner till överkomliga priser. Var dock lite skeptisk till kvaliteten och mailade några företag för att kontrollera kunskap och tillförlitlighet. Efter ett par mailfrågor (och kompletterande telefonsamtal) med Interior Addict och dess representant - svenskspråkiga Sara bestämde jag mig för att pröva detta företag (trots att de inte hade lägsta priserna). Inga problem med att komplettera Cirkelstolen med tillhörande pall (trots att detta inte framgick av hemsidan) och även i ett träslag (ask) som inte fanns hos övriga leverantörer. Sara lovade dessutom att se till så att ytbehandlingen gjordes med en ljus olja så att inte möbeln (vis av tidigare erfarenhet med oljade möbler) blev gulaktig.
Betalningen (genom kreditkort) gick enkelt. Jag blev sedan kontinuerligt, genom mail, uppdaterad på leveransstatus (tillverkningen påbörjad, utskeppning från Kina, ankomst hamn i England, leverans med DSV - och ankomstdatum direkt till min adress) 10 veckor efter beställning (helt enligt första ordererkännandet).
Möblerna var perfekt (och omsorgsfullt) emballerade i en ordentlig trävagga - och utan några som helst skador. Vid inspektion av möblerna motsvarade dessa helt och fullt våra förväntningar. Endast en expert skulle kunna skilja kopiorna från originalet. HELNÖJD... och det lär bli fler köp.

Customer service at its best

From my first contact to Interior Addict Ltd I have just been positively surprised time and again. Couldn't believe my luck choosing this this company for my purchase of high end replica furniture. I have received some of the best customer service I ever experienced at all and then it is on an internet based purchase. I haven't even had a chance to visit their show room but surely I will do so at the first given opportunity.

During the whole process from order to after delivery one feels that Interior Addict Ltd. puts customer first. They deliver the product, they follow up during the whole process and after delivery they make sure all is as one expected. I had a minor accident in the shipment cross continents and immediately without asking I was offered a replacement delivery or a reasonable compensation all up to my choice. I can only recommend anyone to use this company. Rest assured - this was my first purchase from Interior Addicts Ltd. but not the last.

Snabb leverans. Högkvalitativ produkt. Bra kundservice.

Var väldigt skeptisk till köp av replikor då många av försäljarna har negativa omdömen. Men efter läst om Interrior Addict i England och besökt deras showroom så var jag säker.

Köpte en cognacsfärgad svanen-fåtölj, kan inte vara mer nöjd. Produkten i sig håller hög kvalité, lädret är underbart snyggt och stålet är bastant och väldigt likt originalet.

Jag är nöjd och rekommenderar Interior Addict som både levererar snabbt men även kvalitativt direkt fram till dörren. Dem hade även svensk kundsupport som hjälper/stödjer direkt vid frågor.

Great Products

I have placed a large furniture order from Interior Addict. The service I have received was great, I was always updated with manufacturing status of my order and when my furniture has arrived (total 16 pieces) everything looked great! I would highly recommend to use this company.

Hervorragender Kundenservice und gutes Produkt!

Aufgrund eines technischen Defekts am Produkt musste ich die ursprünglich bestellte Ware leider an Interior Addict zurücksenden. Dessen Kundendienst stand mir jedoch bei der Abwicklung tatkräftig, unkompliziert und kulant zur Seite. Vorbildlicher Service!
Schlussendlich erhielt ich nach kurzer Zeit ein einwandfreies Ersatzprodukt (Egg Chair by A. Jacobsen) zugestellt, das in allen Belangen überzeugt.

Otroligt sjyssta och hjälpsamma, kändes tryggt att handla av dom.

Tog sig tid att hjälpa en per telefon även om köpet skedde på deras hemsida. Otroligt skönt med svensktalande personer trots att butiken ligger i England.

Beställde stolen (grant featherston) för sent för att hinna få den till julen -12 men de gjorde allt för att snabba på processen och den kom bara några dagar (!) innan jul - super!

Du kan känna dig trygg när du handlar hos dom här.

Tommy, Umeå

Gute Ware, Versprechen werden nicht immer gehalten

Ich habe im Dezember einen Eames Lounge Chair mit Ottoman in Anilinleder gekauft. Bevor ich die Bestellung abgeschickt habe, besuchte ich den Shop in London um mir den Sessel vor Ort anzusehen. Ich habe den Shop zuvor via Facebook kontaktiert, da ich wissen wollte ob ich im Laden die Sitzpolster abnehmen dürfte, da dies ein wichtiger Aspekt beim Kauf des Sessels für mich war, dies wurde mir per Nachricht zugesichert, leider durfte ich dies im Laden nicht tun.

Das zweite Versprechen wurde bei der Lieferung gebrochen: Mir war es sehr wichtig, dass die Spedition mich telefonisch vor Auslieferung kontaktiert, da ich alleine wohne und im Schichtdienst arbeite. Als der Lounge Chair geliefert wurde, kontaktierte mich zwar die Spedition, diese gab mir aber nur ein Zeitfenster von 12-16 Uhr vor, was weder in meine Spät- noch Frühdienstarbeitszeiten passte! Hätte ich gewollt, das sie früher liefern, dann hätte der Auftraggeber dies ihnen Ihnen vorher mitteilen sollen. Es war der reinste Zufall das die Spedition doch früher kam, sonst hätte meine Nachbarin denSessel in Empfang nehmen müssen, dieser wäre aber wahrscheinlich draußen stehen geblieben, da er wirklich sehr gut verpackt war und ich alleine schon über 1/2 Stunde brauchte um ihn aus der Verpackung zu bekommen!

Da der Ottoman später geliefert wurde, weil er nicht auf Lager war, hatte ich mich per Email an interioraddict gewendet und mich über den Ablauf beschwert. Ich bekam innerhalb 24 Stunden eine Antwort mit der Entschuldigung und dem Versprechen, dass es bei der Auslieferung des Ottomans wie gewünscht klappen würde.

Der Ottoman wurde dann via UPS zugestellt, der Dienst kontaktierte mich nicht telefonisch , ich konnte aber zumindest den Liefertermin beeinflussen, leider konnte ich dabei kein Zeitfenster bestimmen.

Ich habe mir Monate vor Bestellung des Sessels von verschiedenen Anbietern Lederproben zusenden lassen, ich habe mich für interioraddict entschieden, da mich deren Qualität und Preise überzeugt haben.

Kleiner Tipp noch zum Leder bei Lieferung:
Als der Sessel ankam, empfand ich das Leder als nicht so weich und sehr grobporig. Kurz gesagt ich war erschrocken! Dies hat sich aber geändert nachdem ich den Sessel benutzt habe und er sich an die Raumtemperatur angepasst hat, er kam aus der Kälte.

Ich bekam von interioraddict immer Benachrichtigungen sobald sich der Versand- bzw Produktionsstatus geändert hat. Es war immer jemand für mich erreichbar.

Der Laden in London ist wirklich schön gestaltet und wirkt sehr professionell.

I'm over the moon with my new marble top table.

I am delighted with the Eero Saarinen Style Tulip Round Table. I bought the black marble top with black base version. It was the first purchase I've made from Interior Addict, I placed the order online. It is so solid and the quality is outstanding for the price. I'm going to add chairs from their range, trouble is which ones do I choose?
I'm genuinely very pleased with the service and quality and would highly recommend Interior Addict.
Roy Hayward - London

Wir sind rundum zufrieden!

Als wir in London im Geschäft vor Ort waren, konnten wir uns ein gutes Bild machen. Wir wurden erstklassig auf Deutsch beraten und betreut!
Während der Wartezeit wurden wir über alles per Mail informiert und auf dem laufenden gehalten.
Unsere Ware wurde einwandfrei geliefert. Wir sind absolut Happy!
Danke interioraddict für den super Service! Wir kommen gerne wieder!

Jasmine und Philippe Brunner

All my worries chased away by Interior Addicts

I am absolutely delighted with my furniture from Interior Addict. The service they offered was well-informed. They just seemed friendly and ready to offer all the help and support I needed. The staff there left me feeling that they really were committed to providing a good personal service. It made me feel at ease with the whole process.
I felt completely confident that the furniture would arrive on time and I was right - it did. It was even packed exactly as I asked it to be.
In some ways, you could say that my experience with Interior addict was a little too good, as it seemed that my addiction, for the time being, has been completely satisfied. As I lie on my Le Corbusier Chaise Longue, all my worries seem chased away.

Dårlig kvalitet og mangelfuld kundeservice

For to år siden købte jeg "ægget" - den var super flot og vi var meget tilfredse. Stolen står mest til pynt, men alligevel begyndte stoffet at løfte sig fra skallen efter 18 måneder. Jeg har rettet henvendelse til Interior Addict, men da der kun er et 1 års garanti vil de ikke hjælpe mig. SÅ HOLD JER FRA DEM - deres varer ser pæne ud, men efter knap to år kan jeg konstatere at kvaliteten er ringe og de desværre er ligeglade.

Blond Oppertune ritiene questo recensione utile

Bra service på svenska och snabb leverans!

Vill tacka för den fantastiska servicen och vänliga bemötandet. Svensk personal som snabbt ringer tillbaka då jag hade några frågor - och snabb leverans! Jag är nöjd!

5-stjärniga från första musklicket enda fram till leveransen...

Beställde 2 st. röda "Verner Panton Side Stolar", 2 st. gula "Xavier Pauchard Pallar" i industriell stil samt 1 st. grön "Charles Eames Elefant Barnstol" och är mer än nöjd. Det blev superfint i mitt sovrum med Elefantstolen som inredningsdetalj kombinerat nattduksbord och övriga stolar gjorde att köket blev en riktig färgklick i lägenheten.
Då stolarna dessutom var enormt sköna att sitta i, kommer många timmar spenderas i köket och gästerna bli svåra att flytta vidare in till vardagsrummet efter maten.
Med sin trevliga personal, bra service och snabba leveranser, är Interior Addict ett företag som jag varmt rekomenderar och som jag definitivt kommer vända mig till även vid framtida möbelinköp

Very pleased

This is the first time that I've bought anything from Interior Addicts and I was really happy with the service I received and the range of products in store. I purchased a beautiful George Nelson Pendant lamp which was on sale , but the helpful shop assistant also offered me the opportunity to purchase a display model which was immaculate and even cheaper!! She then offered to post it to me as their electrician wasn't available to dismantle the lamp on the day I viewed it. I did hobble to the shop on crutches, but wow how good is that.

EXCELLENT!!!

We were searching for an industrial style lamp for our new kitchen. We had an idea of what we wanted but could not seem to find something that matched, that was until we came across interior addict! WOW, we ordered the Miller industrial style pendant lamp and can't believe how amazing it looks! It is exactly what we wanted , excellently made and just compliments our new kitchen so much. I spoke to their customer service team about delivery who were so helpful and I was e mailed frequently about the delivery path of the package. In all an amazing company who we will defiantly be using again

Excellent product and service

Had seen an Eames Organic chair made by Vitra in Harrods for c £1,200. Very comfortable and just what I wanted but not at that price! Had heard of reproductions and found Interior Addict's on line at 1/5th of the price. There were others online (some cheaper still) but few had showrooms. Could not believe that such good value versions could be anything like the quality so went to the showroom. Staff could not have been more helpful. Chair was as good as original; indeed better in some ways - a much greater choice of covers and colours. The owner of the business explained the ordering process - made and quality control in China, though to delivery. Would send email at each stage with update. Not just sales talk - it was exactly like that. When chair arrived by courier about 10 weeks later it was just as ordered in very secure packaging.

Delighted with chair and all aspects of the service - cannot fault it - would definitely go back and recommend others to visit the showroom, close to Aldgate East underground station in London. This business deserves to succeed.

Supernöjd!

Utmärkt svensk kundmottagning. Våra två Svanenstolar kom väl emballerade på utsatt tid och har en underbar kvalitet och finish som jag inte trodde var möjligt. Jag kan verkligen rekommendera att handla härifrån. Supernöjd!!!!!!!!

Fantastic product and service

I purchased a chest of drawers. After spending weeks hunting high and low I eventually stumbled across a set from Interior Addict.
I can't believe how quickly they arrived. They were delivered bang on 9am in bomb proof packaging by 2 very helpful delivery men.
The quality is fantastic, the price is right and they look great. Very happy!
Highly recommended :)

Holder hvad de lover!

Jeg har købt replica møbler et par gange, og dette er alligevel den bedste oplevelse jeg er stødt på. Jeg bestilte en PH lampe i jan. 2013, og modtog den blot én uge efter bestilling, meget bedre bliver det vist ikke. Produktet er i sig selv meget flot, og ligger tæt op af originalen, derudover er varen er forsvarligt pakket ind. Dette gør at Interioraddict.com helt sikkert kan anbefales til andre, der ønsker replica møbler i høj kvalitet.

Great experience !

After having ordered the Arne Jacobsen Egg-Chair only based on the pictures on the internet-site, we were not quite sure what to expect to receive - and feared that friends would say: "Told you so . . . IF you get the chair, it can not be proper quality or service at that ridiculous price". BUT the were wrong. We have now received a great chair in a very fine quality, delivered on the expected date in a solid packing - AND we received great service on mail and phone along the way. We are very glad we decided for InteriorAddict and we are enjoying the chair every day.

Superfina möbler och toppenservice!

Beställde två tulpan stolar och en AJ golvlampa och är jättenöjd med alltihop!!!
Kvalitén är super på både stolar och lampa!
Dessutom finns svensktalande kundservice som ringer upp omgående vid frågor eller bekymmer. Hade lite problem med leveransskador vilket de tog tag i direkt och kompenserade mer än väl. Kan bara rekommendera till alla!!! Och har själv redan lagt in en ny beställning!!!

Excellent customer service and great product

Ordered two ceiling lights for our new flat: even though one initially arrived incomplete, it was very promptly exchanged at no extra cost with excellent support from Miss Rikke Iversen and daily updates from the delivery company along the way. Lights look and feel fantastic, and we will definitely be coming back for bigger purchases soon.

Rigtige fine lamper

Efter at have fået stjålet min ægte PH lampe, måtte jeg sande, at det nok kunne ske igen, derfor besluttede jeg mig for, at i mit fremtidige liv ville jeg have kopier i stedet for.
Efter surfen på nettet og tjek af anbefalinger på nettet, endte jeg med at finde frem til Interior Addict, hvor jeg bestilte 2 stk. små, hvid, PH kogler, 1 stk. PH AJ standerlampe i sort samt 2 stk. PH AJ væglamper i hvid.
Desværre viste det sig, at lamperne gik i produktion efter hinanden på fabrikken, hvorfor der gik ekstremt lang tid inden de var samlet i England til forsendelse. Jeg fik dog mails. hver gang der skete noget med én af produktionerne.
Jeg har måttet høre meget fra bekendte om, at "de varer får du da aldrig", "der er du blevet snydt" m.m.
Nu er alle lamper ankommet og de fleste monteret, og hold da op, hvor er de flotte, de var værd at vente på.
Jeg bestiller gladeligt fra Interior Addict igen (også møbler), og har også allerede bekendte der efter min anbefaling har bestilt og modtaget møbler, som er fuldt tilfredse.

Flotte møbler og super service

Vi skulle købe Eames spisebordsstole og var kun interesseret i glasfiber stole. Af den årsag kikkede vi på nettet og andresteder for og finde ud af standard og pris. Vi fandt hurtigt frem til Interior Addict, som flere andre fra Danmark havde købt fra og de generelle fine anmeldser der lå på nettet. Dog er man altid lidt skeptisk ved
køb over nettet og særligt når man taler møbler - MEN vi blev på alle
måder bekræftet i det vi allerede havde læst og fået af vide - hurtig levering - tog 2 uger fordi de havde stolene på lager - vi bestilte 6 stole, 2 af dem skulle desværre retur grundet ridse og højglans istedet for mat hvid - Vi ringede og de var super søde og imødekommende - vi kunne blot beholde de 2 stole indtil de 2 nye kom - La mig understrege Glasfiber Eames stole er i en helt anden klasse end original plastic stole, særligt dem her - vi fik mod på flere køb efter dette og er ikke blevet skuffet, tværtimod - giver mine bedste anbefalinger for flotte møbler, god kundeservice (talte dansk iøvrigt), samt løsningsorienteret ved reklamation

Remarkable quality for a product that is a fraction of the price of the original.

We bought the Charlie white leather sofa and the poet sofa from Interior Addict and I can honestly say I have never had so many compliments for our furniture. We saw the poet sofa in the window of the Interior Addict showroom in Shoreditch and fell in love with it. Raj, the owner, is also an interior stylist and helped with our design of our rooms. Take a photo of your home with you and you can get free advice and gorgeous furniture.

Excellent experience to be repeated again!

We are currently living in Barcelona and have set our eyes on Barcelona chairs but did not wanted to go with traditional black or white but more of the brown /camel colour. From the beginning and initial phone call I was sure that we will be happy with our purchase. I placed the order over the phone and the sales assistant took a time and great care that we will get colour we are looking for. We were given estimated time of the delivery and she took upon her self to find us a shipper for us to receive it in Barcelona. The quote given was excellent and we gave her a go ahead. The chairs arrived to UK within the estimated time and to Barcelona only few days later. They were superb and exactly what we wanted. They are taking a prime space in our living room. Now I set my eyes to some other items and am looking forward getting them too. I also recommended a shop to a lot of friends and family members.

Killer Danish table and killer service!

Having coverted a Poul Kjærholm Style PK61 coffee table for years... I couldn't believe my luck when I went to the Interior Addict store in Spitalfields in London to help a friend find a sofa... there it was - a killer piece of Danish design - and at a price well within budget for such a beautifully crafted piece of furniture. My friend not only bought a sofa but also the glass coffee table....... but I had to wait until I had moved into my new flat.
That now all done, I ordered the table online with Interiror Addict- and was hugley impressed with their friendly, efficient and helpful service. They kept me informed of how the order and delivery was progressing; let me know that the order was ahead of schedule and liaised with the delivery company to ensure a suitable date and time. This morning the table arrived - 7am - bang on time when agreed! And it looks great. I would highly recommend the company - the quality of the furntiure is excellent and the service throughout impeccable.

Excellent service!

This company was brilliant. Straight from the beginning visitng the showroom right through to delivery this company was helpful, reliable, and professional. Good value for money. The delivery drivers even carried a 100kg bookcase up the stairs to the room of our choice - no easy task! Big thanks to all. I will continue to shop at Interior Addict for their stylish products and great service. Cheers, Mark.

Great products and great customer service

The ordering process was easy and I liked the fact that I could have a look at the products in their East London showroom. Unfortunately, I received the wrong product. But the customer service was impeccable and the item got exchanged quickly at no additional cost to me. Based on this experience I will order some addition items in the near future.