I bought this buggy to sample against another I was toying with. Unfortunately, the buggy wasnt for me but the price of it was the cheapest I had found anywhere else which I was very impressed with. On delivery it was very well packed and in the condition you would expect.
The only down side was that to return the product I had to foot the bill. It was my fault for not checking this before hand and I also understand its a bulky heavy product to pay out for twice.
But that said it I was certain of the item I was buying to to have to return it I would definitely recommend using Kiddie Kingdom. But the return cost to me was a let down.
The company itself was good - the order went through with no problem and dispatch was prompt. Unfortunately the delivery company was not as good. It accepted an (admittedly late) instruction to deliver to neighbours so I went out and then they tried (and obviously failed) to deliver to me. Their customer service when I phoned to sort it out was slow and not massively helpful.
THe items arrived promptly and we are pleased with them. I am really pleased with the cosy toes and the buggy bag is great. It did not however fit our pushchair but as my daughter had to get a smaller one for holidays the holdall is perfect for putting the buggy in the plane hold as it will protect it. All in all a very happy customer.
We purchased some bedroom furniture and unfortunately two of the three items arrived with damage to some panels.
These things happen but the way it was dealt with was first class. At no stage was this a problem to Kiddies Kingdom, they kept me informed throughout and fully arranged the collection and new delivery.
I would not hesitate to purchase from them and would highly recommend them to anyone.
Kiddies Kingdom was the only place that had stock of the Quinny footmuff in the colour we wanted. Reasonable price, quick delivery. Will use again.
My daughter had shown me the highchair she wanted for her daughter (my granddaughter) - Concord Spin Highchair-Brown/Lava
Checking on line through a price comparison site Kiddies Kingdom came out the cheapest and in stock!!!
I received emails to confirm my order and emails to notify me that it was to be despatched - it was to be delivered to my daughters home address - they even gave a one hour time slot for it to be delivered (and it arrived exactly within the time slot)
I would recommend this company for further purchases
Also I would like to mention that I live in Crete and it was peace of mind that my order arrived promptly.
I was shopping around for a Quinny Zapp Xtra , when I discovered the cheapest on Kiddicare Kingdom. I have to tell that I was pleased with the choice and very happy with the price tag. A big bonus was the fact that had a next day delivery and free of charge.
First of all we have obtained a high quality product with a decent price. It was very easy to shop and the delivery of the product was simply amazingly fast and secure. Thank you very much for your fantastic service. I strongly recommend you to everybody.
I ordered a buggy and a car seat together, the car seat was out of stock and the company notified me very quickly and gave me a timescale of when they would get stock. In addition they also offered me a different car seat in the same price bracket which was available immediately - this was ideal as I needed the item quite quickly.
Good customer service and good sales technique - too many companies these days wouldn't bother to find a equivelent item for a customer.
I was slightly dissappointed that the seat was not in it's original box when it arrived, which made me wonder if it was a display one - however it was in good condition and i have kept it.
Both items arrived very quickly.
first time ordering from here and got to say it has been brilliant service. we ordered the tommee tippee cold water steriliser as it was at a reduced price and better than other stores. the transaction was quick and easy. i also recieved an email telling me exactly what was happening with my order (order processed, order dispatched) and was given an hour time frame of when to expect delivery which was very convenient saving alot of time waiting around all day. it was delivered exactly when they said and was very happy with my purchase. overall really quick, easy, no hassle, providing the customer with brilliant service. would order again and recommend to others!
Had never heard off or ordered from hear before so l was not sure what to expect. Decided to go ahead as the Winnie the Pooh Moses basket was the cheapest I could find anywhere and l had my heart set on the one. Item came when expected and in good condition. The whole process was fast and easy. I love the Moses basket and stand and have already recommended this company to a friend. Would defiantly use again.
Hiya we are so grateful for the friendly service you gave to us when we were so badly let down with another company you came to the rescue the delivery was so quick I will recommend you to other people 5 star+
Brilliant communication from start to finish, I would highly recommend anyone to use Kiddies Kingdom without exception. Just perfect good old fashioned customer service, a company that still makes the customer feel first!
Amazing site I ordered a quinny zapp extra and received it the next day! They also give a one hour delivery window so you no when it's going to arrive, not many companies offer that service, I will defiantly be ordering from them again.
My daughter-in-law found this site for me and found this very good value for money buggy, no postage and packing to pay and I received it two days later with an email even giving me expected delivery time. Excellent service would recommend to anyone. Love the buggy too to keep at my house for my little grandson.
From paying for the goods to having them delivered, this company notified me by email of every stage. The delivery company even text me to give me a time slot when the goods were to be delivered and asked if I preferred to have the goods delivered to a specific neighbour. I will definitely use this company in the future and would recommend it to anyone.
This is rather a belated review, as I purchased a Troll bedside crib from Kiddies Kingdom before Christmas. However, I recently had unsatisfactory dealings with another online retailer and it reminded me that I really should make more of an effort to celebrate the good guys. I found Imran in customer services friendly, helpful, understanding and responsive. An absolute credit to the company and exactly what you want customer services to be. Not only that, but Kiddies Kingdom provided a quality product at a competitive price and used a courier who delivered when they said they would. Wholeheartedly recommend.
Initially ordered a Kiddie Cruiserfix Pro from Bambino Direct (£10 cheaper)...but ended up waiting and waiting for over 3 weeks and eventually I had to cancel as they kept moving the delivery date.
Same night I found it on Kiddies Kingdom and ordered it. Within 2 days it had arrived. I received 7 emails to notify me of the order status - Welcome, Order Confirmation, Pending, Processing, Dispatched, Delivery time - and one when I requested it to be delivered to my neighbour !
Best Internet service I've experienced so far (better than Amazon) and well worth the extra £10. I'd happily give them £20 !!
I was impressed how easy it was to place the order. Delivery was on time and as instructed. My only concern was a text message that I received on the morning of delivery to say that I needed to be at home to sign for the order. This was the first time that you had mentioned that condition. I sent a text back asking that you comply with my delivery directions and I am pleased to say that you did, despite me not being there.
I was searching for a certain car seat and after contacting the manufacturer they told me kiddie kingdom had them instock. I checked online and they weren't yet loaded onto the website but one quick email to kiddie kingdom and they loaded the car seat online that day ready for me to purchase! Now that's great service!! :)
We brought a stroller for my baby to use on holiday.
Found this website to be the cheapest and once ordered the item was delivered really quickly. Great customer service, updates by email and text messages to advise the name of driver delivering. Would definatly recommend.
I was looking for a great value car seat for my daughter and followed Which? advice for the Kiddy Cruiserfix Pro. After searching the net I found an excellent price for the colour I was looking for at Kiddies Kingdom. Despatch was prompt and excatly as described. I cannot fault the service, product or price - GREAT Value
Very fast and efficient service, plus the delivery address was different to my PayPal address and the company contacted me to ensure that I had placed the order. A good service to ensure my card had not been misused. Well done Kiddicare.
Ordered two items from Kiddies Kingdom which together represented fantastic value they came the next working day, within the timeframe indicated. We did however see another website with a slightly cheaper price for one of the items, and after a couple of emails to Imran in customer service Kiddies Kingdom fulfilled their price match promise.
I found kiddies kingdom by accident when looking for a particular car seat online. They offered the best price for last years design and despite a few reservations as never heard of them, I ordered. The item arrived as quickly as it said and they kept me up to date via email. I was very happy so have used them again. My only slight comment would be that the car seat I ordered does not come in the correct branded box which strikes me as a little strange but can only assume its how they receive from the manufacturer. They do you a great courier service though- the kind that text you the hour they are going to arrive.
I bought the maxi cosi Elea pram as this site was selling it the cheapest and I must say I was extremely impressed with the service! They kept me up to date constantly via e-mail! Told me each step of delivery progress and overall just fab! Didn't have any problems!! Will definitely be buying from here again! :-)
Was looking for a specific car seat for my baby, searched high and low with limited success until I found this website.
Not only was it cheaper than anywhere else and free delivery, but delivered really quickly too!
Highly recommended in my opinion : )
This is a great site, lots of products avaliable to you , the pram i purchased was £100 cheaper than the cheapest i found elsewhere. Easy to use and prompt delivery , no complaints at all, great site.
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