Hi it's the first time I've used Pet Supermarket and I must say I'm very pleased and impressed at the service I received. A good price and a very reliable and efficient delivery. Will definitely use this company again!
Ordered my items and received them within a couple of days. The prices were reasonable but the quality was very high. I am a very happy customer. Thank you petsupermarket.
ordered Oscars Christmas present from pets supermarket it arrived on time we were very pleased with his new basket and his lovely new tartan coat the only trouble is hiding it from Oscar.
I don't buy my cats dietary food from the vets anymore or flea/worming treatments because I can get them cheaper, quickly and delivered to my door in no time. Its free delivery as well! The parcel company text to let me know when its being delivered and if that's not convenient you can arrange to have it redelivered on another day or to a neighbours, brilliant! !!!
I would definitely recommend Pet Supermarket, I spent ages trawling through the web trying to find the dog food I wanted at the best price.Pet Supermarket was by far the cheapest, other suppliers offered a similar price for the actual food, but then stung you with £5 delivery. With Pet Supermarket, the delivery was free, making them the best option by far.
I stumbled on pet supermarket by chance when I discovered they were the cheapest by a considerable amount for my chosen pet food. Since then I rarely shop for my pet supplies elsewhere.
They also deliver very quickly too.
I'd definitely recommend to other. Prices are spot on, delivery is as quick as can be, and exactly as I'd ordered
service was unbeatable
its easy place your order then you get a txt with date and time your order will be delivered its brilliant! not many companys give you a time! so you don't have to wait in all day and delivery is free
I ordered the product on-line that I wanted but I received a completely different product.
I rang up with the complaint and was dealt with very well and the correct item was sent out and I received a return address label so that I could send the wrong item back.
have purchased many items from this company,and never had any problems. They are much cheaper than high street pet stores,plus offer free postage which is quick as well.would certainly recommend to anyone thinking about using this on-line store.
The dog bed labelled as 22 inches was nearer 18 inches and therefore TOO SMALL for my dog. Packed up in "original packaging" as required-(a box.) Phoned Pet Supermarket for advice. Rather off-hand attitude. Asked if I should go to the post office to post parcel back. "If you want to." No courier or returns label offered. Post Office charged me £8!!!! Looked at refund which finally arrived in my account and guess what? No refund for postage even though it was a FAULTY item. Annoyed I still need a dog bed but reluctant to use this firm.
I have discovered a website for pet products, it's great so easy to navigate.
It has a great selection, and reasonably priced.
The best thing is being able to track the delivery, so you are not hanging around all day waiting in.
No more lugging heavy tins of dog food, yippee!!
The site looked good and products seemed both good quality and good value. The site could not handle the advertised BOGOF offer on dog treats, so the order and price varied throughout the process - very off-putting. An advertised night- light promotion was cancelled, but I only found out at the time of my delivery - not very satisfactory.
We were sent two packs of dog treats as compensation.
Overall, my feeling is "not terrible, but I am wary of using again"
Was told by dpd delivery was coming on a monday so asked my neighbour to sign for it, then received a text at 16.10 on the monday to say it was coming on the tuesday.
Ordered some buy one get one free items and the freebies were missing so had to email asking for them. Was told i should have added them to my basket which i had done, they then arrived 4 days later.
Wouldn't use this firm again
I always find the goods are very competitively priced, including branded products...extensive range, value for money and prompt delivery.
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