I received excellent customer service from this company and they made sure I was satisfied before printing and were easy to work iwth...can't beat the cost for for the quality you get. I would definitely recommend them to a friend and I love my invites!
We absolutely loved our invitations. They were so cute and different than the usual stuffy invites that folks get. We received so many complements! The company is so friendly and fast too. We received our proof and even asked for a little tweaking on one of our photos, and they responded fast, friendly, and promptly. We are very, very pleased, and have the invitation on the first page of our scrapbook.
We were in love with the design and ability to choose our own wording, colors, and font. The company went to work right away because I evidently received an email with proofs within a day. When I hadn't responded to their email (because I had no computer access) they were considerate enough to contact me via phone. The process was very smooth overall, though I wish the proofreading emails had an easier form to fill out. The delivery was surprising! The whole order of invitiations, envelopes, thank you notes, etc came in an 11x13 plastic-paper package addressed all the way from China. I was impressed at the condition of the contents, but some of the envelopes had gotten slightly indented and one was not acceptable for use. Though I wasn't too upset because they were kind enough to provide a few extra and the indentions were in the shape of a heart (wedding friendly). The envelopes were shiny and very elegant. I was thrilled with the design of the invations but was slightly disappointed when I found that the wording was not embossed or raised font. Maybe I could have requested it, but that would have made it even more special. If you are paper frugal it woudln't upset you, but there were no "inner" envelopes. This has made a few issues with guests inquiring if their children were invited or if it was an adult only celebration. But I can say that I was so happy and eager to get the invites out that I didn't even notice until a slight wording error until a few weeks later. Take my advise and proofread until you are sure and then do it again! Great and friendly service and I couldn't compain about the price either!
Overall - OUTSTANDING! We ordered gorgeous and great value wedding invitations for TWO weddings (our families are bi-coastal NYC & CA)from them. Ordering from RS2GURU was easy, had a little trouble figure out how to design the invitations, but once I figured out how to navigate their design site, it went fine. Invitations arrived quickly, and all communications with them went smooth. Very reassuring given the time zone difference.
Then - we had a last minute change of wedding reception venue in CA, and had to re-order invitations all over again! UUUHHHGGG!!! RS2GURU made it so easy and stress free. honestly, they were so kind and reprinted them quickly, they arrived earlier than stated so we still made our RSVP deadline.
Would recommend them to anyone who wants beautiful invitations at a great price.
I was amazed by how quickly the staff responded back w/ proofs and editing the invitations. The quality of the invitations were more than I expected and the shipping was extremely fast. I definitely recommend this company to everyone else and will use them again in the future.. Thank you for making my wedding planning so much easier!
So Im a bit of a procrastinator :) and left my invitations to almost the last minute. I ordered them on a Friday I believe, and got them the following Wednesday! I was so thrilled!! The package was a little damaged and dirty, but thankfully not ONE of the envelopes or invitations were harmed in ANY way. The quality was amazing and I have recieved nothing but compliments on them. Classy and elegant but very affordable!! I would definitely recommend them and work with them again if the chance comes up to do so :D
I would highly recommend this site. The invitations were affordable and beautiful. Even the envelopes were better then we expected! A little difficulty arranging for unsigned delivery but everything went well and we were very excited to receive and mail out our invitations. Great site, great company, great products!
I had a great experience with my wedding invitation order. They did a good job in correcting a mistake that I had made. I did have a small problem with communications, but that was eventually corrected. I would definitely work with them again and recommend them.
I'm so pleased with our wedding invitations. They really worked with me to develop the most exquisite custom invites using one of their standard template. I went back at least three times requesting changes and they were immensely patient and did everything I asked.
I was hesitant since the time difference threw us off and I couldn't get their attention during the online chat. That would be my only critique...
They were quick to respond to all of my questions and changes during the proofing process and the invitations arrived surprisingly fast. I admit, I wasn't expecting them to be more than average quality with such a low price. But when they arrived I couldn't believe how high the quality of the paper and the envelopes was- especially the envelopes! I expected them to be a plain white but they were a gorgeous irridescent color I'd never seen used on envelopes before. I would gladly do business with them again :)
I was vey mch pressedfor time when ordering my inviations. The proofs were sent quickly, all of my questions were answered in a timely matter. Shipping was on day they said it would be and there wer no problems with packging. I am getting so many compliments on these invitations. The envelopes' seals were not all that sticky but I planned on using decorative stickers on the backs anyway. I wish they also sold place cards for the reception. I would love for them to match my invitations! I would and have recommended them to my friends!
PS for the lady who claims they spelled honor(honour) wrong, it can be spelled two ways, and that is why they send u a proof----to proofread it yourself!!
I was very pleased with the quality of the invitations and response cards I received, however, I was bitterly disappointed with how they were shipped. When I received my stuff there were many envelopes and invitations that were dirty and bent from the way in which they were shipped. I could not use many of them due to that point, so I felt I had just thrown away some money and should have been provided the item without damage.
I accidentally provided an email that was out of date, but these guys kept trying to reach me. When I finally realized I haven't been receiving the cards and contacted them, they were super fast in getting back to me and sent us the cards asap. No complaints!
Couldn't have had a better experience. We got exactly what we were looking for for cheap. Invitations came quickly and service was there for anything we needed. Highly recommended if you love no hassle deals! If you want to pay extra for a more stressful experience, be my guest.
Ok so i love the invites and they helped change the color but they spelled honor wrong! I called to have them fix it but instead of getting good service the whole time the lady was yelling at me telling YOUR WRONG NO YOUR WRONG! THANKS A WHOLE LOT!
We were very happy with our invitations. Rs2guru worked with us on changing fonts and colors several times until we had what we wanted. We received several compliments on both the invitations and reception cards. We had the same envelope issue (they wouldn't stick) as others reviewing but everything else was great.
I was absolutely exstatic with the cost of the invites. I had been looking for quite some time and comeing up to a crunch in my time frame i found this website.Imediately after seeing the price i discussed all of questions i had with one of the online reps and decided to sit down with my fiance and order the invitations. I absolutly love how easy and quick it was ordering the invitations. Also most componys ask you to pay for your proofs and rs2guru did not which was a major plus in my book. The invitations arived in a timely matter and were just about perfect, including all the freebys i got as well. The envelopes were beautifule with there touch of shine, the only single problem i had was that the envelopes had to be glued with a glue stick, otherwise i could not get them to close. I would definatley use and refure others to this compony as well.
Happy bride to be :)
My Fiance and I were really taking our sweet time ordering invitations, so the pressure was on to get something fast. I messed around with rs2guru website and found some really nice looking invitations. It was easy to put in our information and choose colors. The price was great too. The next day I got an email with my invitation proofs. I accidentally ordered too many reception cards and they pointed that out and refunded me that part of my money within a couple of days. Our order was shipped immediately and we got a tracking number emailed to us so we could see where our invitations were. The quality of the invitations were excellent. Everything was perfect. We were totally satisfied and will recommend this company to others.
The company was very quick to respond to my order and my revisions to the emailed proof. I was very pleased with the quick shipping and excellent condition that my invitations were in when they arrived. The only complication I had was that the adhesive on the envelopes didn't stick well, so I had to use a glue stick to keep them closed. Still well worth it!
First off, my wedding invitations were beautiful and of high quality. I received so many compliments from family, friends and co-workers on how pretty my inivtations were. I had no complaints and all the wording was correct and the invitations arrived so fast!!! Excellent service..............
My fiance and I were a little cost-conscious when searching for invitations (we didn't want to pay a lot for a fancy invitation and we didn't want to print our own either). We eventually found this website and I was instantly impressed with the designs, prices, and how much you could customize the invitations. It was a little different b/c all the work and replies would be sent while we were sleeping, but all responses were very prompt, friendly, and helpful. The only thing I would say is that the site could be a bit more user friendly in terms of invitation customization (i.e. the verse, text color, formatting, etc.), as it really didn't have an intuitive flow and we had to change a few things on the proofs. Not a huge deal though - changes were very easy and service was great! We are very pleased and excited about the invitations!
I was very worried about my invitations for my wedding, so I decided to do it early. The first time they came, they were wrong, so I called and e-mailed and they have worked with me fantastically. They are very easy to work with and reprinted my invitations without me sending the old ones back. I have changed them about 5 times, but finally found one that was good. I'm so pleased and excited to send them out! (:
Over all I am thrilled with the experiance. There was a communication issues simply because of im sure a languae barrier but the proofs were sent and when I asked them to change a few things they did without a problem. The invitaions arrived much faster then I ever thought that they would and the chacters drawn were perfect. The only major thing that I regret is the paper choice. I didn't realize that there was other options for paper so my invites were printed on simple card stock there for looked very cheap. I would stongly suggest to everyone that you invest in a better paper quality. Other wise they were very beautiful not to mention affodable. =)
The seller team took all the measures to contact us and get clarified on their and our questions.. I wanted the cards to arrive in 5 days, but they delivered it in 4 days. We were happy to see our cards printed nice and the envelopes are also good.
We ordered hand-drawn invitations which are really nice. The company communicated aspects of our order very well. They emailed us e-proofs first to make sure we liked them. We did not like the first e-proofs and asked them to do some changes. The company edited them very quickly. What surprised me more is paper quality. It is nice quality paper.
We just received our invitations - they are beautiful! We are so impressed and happy with EVERYTHING!
The service was fast, easy and pleasant!
We ordered the Gateway of Heaven EI021 Purple invitations - and they are much nicer than the picture and so pretty!
The paper we ordered was the high quality, Italian stock paper, and for a few extra cents each...IT IS SO WORTH EVERY PENNY!!!
The paper glistens in the lighting!
I can't express how happy we are with them and your service! We will tell our friends and family to order from your company!
Thank you so very much!
The happy bride!
I placed my order on 09/27/09. Today is 10/06/09 and I have yet to hear from anyone from the company, including not getting the sproof email they say that suppose to be sent out within 36 hours. I have not received a order number or anything. And not to mention that the customer service number is a international number, which means it cost a arm and a leg just to get a message stating that "The party you are trying to reach is not AVAILABLE." I am furious, this is my mothers wedding and I a so disappointed, in this company that I could cry right now.
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