[REPLY]
Ordered O'Neill wetsuit for my daughter, great e-mail communication informing me of the details, when the parcel left and when it would be delivered. I couldn't have asked for more, very good service. Wetsuit arrived on the dot, exactly when it was promised.
I do reccommend Wetsuit Centre to anyone.Quick,professional service, contstantlly updating e mails, and text messages tracking my order.I m very happy and from now I will go stick to them for any purchase I need.
Great service have used in the UK but now we live in Oz and will definitely use again. Great prices and service.
Thanks
Great service! delivery to our door in Australia in less than one week! Can't beat it for efficiency and value!
Good service, would recommend and use again.
Excellent! Fast, efficient service and regular clear communications re progress and delivery! A real benchmark.
The team there were great - purchased online from Aus and answered all my questions, very responsive - wetsuit arrived as expected in less than seven days
The Wetsuit Centre website is easy to use and has a really wide choice and great offers. I bought 3 wetsuits - one for an average sized 13 year old, one for a slim 15 year old and one for me and 3 rash vests. The order arrived within a few days. The boys suits and vests are an excellent fit. My rash vest was substituted for a perfectly good alternative. My Billabong Ladies Launch 2mm Small shortie was really difficult to get into and out of due to a very short zip down the back. I am 5'7" and size 8-10. I preferred the style of my sons O´Neill Kids Reactor 2mm Shortie. So I returned my Billabong shortie and ordered a girls O´Neill Kids Reactor 2mm Shortie aged 16 years instead. This suit arrived within 3 days and is a perfect fit. It is also £15 cheaper so hopefully I will receive a refund in the next week or so. So you can see that the service has been excellent and we are all set for snorkelling and surfing now!
Brilliant customer service. Slight issue was resolved quickly and professionally. Will definitely buy from the wetsuit centre again.
Very happy with the service from these guys. Order arrived to Australia in under a week, great wetsuit for about 1/3 cost of aus shops. Have already purchased another one!
A fantastic service. Faster and easier. Congratulations!!
My sister purchased a wet suit through the wet suit centre and my husband needed a wet suit so we hopped on line and no worries. He is very happy with his new wet suit.
Contacted these guys about the suitability of a suit they had at a large discount. Asked if the sizes they had left suited me, and they were honest and quick with the info. Ordered the suit and had it with me in no time flat. Tried it on, and it fit like a wetsuit should. First time I have ever ordered a suit on-line, as not sure of fit. But would use these guys again.
Only drawback was the courier company. But that has nothing to do with the Wetsuit centre. I replied to the delivery text 3 times regarding change of date. An option they gave me. And it still turned up the day I asked them not to.
Not much to say other than excellent, also the advise given via e-mail.
I knew nothing about wet suits, the wetsuit centre helped me get two wet suits that fitted first time and fit the bill and the budget.
100% recommended
just received my new wet suit jacket. got here super quick from UK to Australia no probs at all. took it out for its first early morning sesh, super light weight and easy to paddle in barley noticed it at all.
props to the UK wet suit center for making in happen and rip curl for making a rad wet jacket!... and i think i look pretty good in it too haha
I live in Norway and got the wetsuit just after 5 days!
Bought 2 gull buoyancy aids. Arrived in good time and for the best price I could find on the web.
Daughter needed a wetsuit fast! Never had one before so rang for advice. Gave measurements, was advised on correct size, and perfect suit was delivered speedily by 1st class post for only £1.95. Can't ask for more than that! Excellent. Would highly recommend.
The wetsuit was a great purchase - looks great and fits my 8yr old brilliantly. It arrived really quickly and was great vallue
Had the right wetsuit, at the right price and delivered it on time.
Good quality products for kids which are shipped quickly and with sensible delivery charges - especially to Northern Ireland.
Bought a wetsuits and boots . Received them the next day. Great service.
I ordered a Roxy wetsuit a short time ago. It was delivered within 6 days. So I really appreciate the speed!
I had an experience with another website, when I ordered a wetsuit and waited for it 1 month just to be told they dont have it on stock:((( That sucked
First, thanks to the possibility of PayPal-payment (although the exchange-rate and the charges aren´t that funny ;), it was really easy to order at wetsuitcentre, even for a german dude! The prices were damn cheap as compared to european standards and the delivery by DPD worked perfectly. Got my suit 4 days after order - nice!!! One article didn´t hit the order-list, but it was equal stuff just made by another brand. So, taken as a whole, i am very satisfied with my purchase and would absolutely recommend wetsuitcentre.co.uk to my friends! Keep it up!!!
I ordered an "XL" shorty wetsuit. I received an "xxl". Frustrating, as the order sheet stated that I had ordered a "XL"
Waiting to see if they redeem themselves with their returns policy.
Having ordered a specific product that was shown as 'in stock' the reality appears to suggest that the product wasn't available at all. Delivery was delayed, possibly because the Wetsuit Centre was having difficulty in obtaining the item - and the product should have been listed as 'out of stock'. I found this misleading. When a company is honest, it becomes trusted, so this aspect needs addressing by the company.
To be fair to the Wetsuit Centre they did resolve the issue with a product that was improved over the version I ordered - but I needed to chase them by phone to achieve this - there was no pro-active communication. Friendly, good natured service by phone and an apology set the record straight and delivery was made the day after the call. So perhaps it's just the online business that needs some attention.
Next day delivery
Good Seal skin Boots
100% Recommend and would buy from here again.
I was told in passing about this website and the low prices, but never realised that they could be this low compared to Australia. Nearly half price! Anyways, the wetty got to me in less thana week, and VAT was refunded on the spot, so no problems and will recommend to all my buddies!
Products at less than half the price that we pay! delivery in a couple of days from the UK!
Will definetly use this company again very fast efficient service . No postage charges . Haven't used product yet but fit well and appears to be good quality .
Fast and friendly replies to all my emails. Product in great conduction.
Arrived on time without any delays or hidden charges.
Very satisfied with everything!!
Recommended!!
I received my wetsuit to my door in Australia within 7 days (not working), no damage and everything is perfect, Great service and I will definitely use these guys next time I'm buying and have and will be recommending them to friends.
The service was great. Right from the video on the website explaining what was important for me to know. I was kept informed about my delivery, fab service
So easy to choose a product and buy. Very quick response from the shop. Great customer care service!
Have used the Wetsuit Centre a couple of times now, have found them to be very competetive on price, have product in stock with useful product information available.
Delivery has been efficient with no hidden costs deliverying to Isle of Wight
Great range of wetsuits as well as knowledgeable staff who can help find the wetsuit to best suit your needs.
Well organised web site, lots of useful information, including a size guide broken down by manufacturer.
Suit delivered on time, as described. Can't really ask for any more !
The product I bought is a very good quality but delivery charges are costly. This was my the only concern when was buying.
Easy to find what I wanted, fast delivery - Good information video's to help understand sizing etc. Ticked all of the boxes.