When I started looking for an engagement ring, I began my search exclusively at "brick and mortar" jewelry stores. Unfortunately, in looking for a ring at such stores, I felt extremely pressured and the representatives seemed more intent on selling me the highest-priced diamond rather than trying to find something that matched the criteria I gave to them. As a result, I decided to give online diamond shopping a try. I had reservations initially, as I had never made such a large/important purchase online and did not know what to expect. In actuality, what I experienced in working with Brilliance.com was by far and away more than I ever could have expected. I can honestly say that I couldn't be happier with how things turned out. In looking for the right engagement ring for my fiancee, I spent hours upon hours researching and comparing price and quality both on-line and in-store. In the end, Brilliance simply offered the best quality diamond at the best price......by a wide margin. On top of that, the customer service I received from Jonathon was awesome. He took the time to look into custom settings and made every effort to ensure that I received the most for my money, all while keeping in mind the qualities of a diamond that I valued most. Most importantly, when I presented the ring to my fiancee, she was thrilled to say the least. Months later, she continues to receive compliments on the beauty of her ring from complete strangers on a regular basis. I would have no hesitation in recommending Brilliance.com to anyone looking for both top-notch diamond quality and customer service in purchasing an engagement ring. Thank you, Brilliance, for making what I anticipated as being a stress-filled experience, virtually stress-free!
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