i bought a pair of ugg boots back in nov after 3 wears the stitching came undone so sw lisa and was told send them back. they got then 2/12/11 but didnt reply to me until 13/12 and said would refund as out of stock. i am still waiting and it is 13/1/12 and i keep sending emails and trying to speak with anybody but just get fobbed off. after looking on internet about previous companys this man has owned i dont have any faith in getting my £200 back from them. i am going to complain to advertising standards agency about the lie about refund on their website and take legal advice.
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