Debenhams

DEBENHAMS - NEVER BUY FURNITURE HERE

Three weeks after ordering a flat packed desk from Debenhams online - with the company unable to give us a delivery estimate for the desk during this time - we finally get an email saying it's been despatched. The order number on the email is wrong and the tracking reference links to a courier company (turns out to be the wrong one) which knows nothing about it. All Debenhams head office can say is that the right courier will call us soon. Then they do and guess what, the earliest date they can deliver is ten days away. A full month to get a desk delivered - and the courier company says ' that's just the Debenhams system'. Never buy furniture at Debenhams!!!