Gsmliberty

Brilliant service!

I received the code very quickly and the company has a chat service so that you can get help whenever you want to! Great service!

Three

Very reliable!

Very reliable and great customer service!

Groupon UK

Reliable but...

The website is very reliable and they have a great customer service but sometimes the headlines might fool you, you have to read every sentence very carefully otherwise you'll be disappointed!

venerdì 13 aprile 2012

Risposta da Groupon UK

Hi Narden, thanks for your comment. The "Fine Print" section of our deal on the right hand side contains all of the details that you need to know. We'll let customer service know about your kind feedback! Many Thanks, Groupon UK

Currys

Very reliable and safe!

very reliable!

Gumtree

Reliable!

Very reliable website and it is great to have such service for free but there are lots of spams so be careful with who you are making business!

Pcworld

Very reliable!

very reliable!

Argos

Very reliable!

very reliable!

Madbid

Reliable but...

The website is very reliable. I actually won an item and received it very quickly but it is really hard to win something, as the website has too many users.

Britishairways

Reliable!

Reliable but high prices!

Google

Best search engine

Best and simplest search engine!

Amazon

Very reliable!

Very reliable but the delivery time might be a bit later than expected!

Madbid

Reliable but...

The website is very reliable. I actually won an item and received it very quickly but it is really hard to win something, as the website has too many users.

Paypal

Very reliable and safe!

I'm using paypal regularly and never had problems with it.

Ebay

Very reliable!

I'm using ebay regularly and never had problems with it.
Customer service is great, they offer 24/7 chat service.

Turkishairlines

Very reliable!

Have used the website many times and never had problems!

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SmartBuyGlasses UK

Really disappointing!

I've been calling, leaving messages and emailing the company and no one bothers to reply!
It has also been more than 10 days and I still haven't received my glasses!

mercoledì 21 marzo 2012

Risposta da SmartBuyGlasses UK

Hello Narden,
As stated on our website, the average processing time is 5 to 12 working days as we have to order directly from our Italian suppliers, however,and as specified by automatic email notification, the item your ordered is on back-order.

We usually reply to all emails within 24 hours and since you couldn't reach us by phone you could have requested by email to call you back providing your phone number and hours of availability. 

As requested, your order was already cancelled and refund was processed back to the account you used to place the order. Please note that it can take 2 or 3 days for your bank to approve the refund.
If you have any questions, or if you need a refund proof to check the transaction with your bank, please contact us at servicemanager@smartbuyglasses.co.uk.
Best Regards,
Augustin | SBG