Bambino Direct

Terrible, can't return my item

I bought a pair of fitted sheets for a cot and when they arrived, they were far too big. I tried one on our mattress, which is still in it's plastic covering, and folded it back into the packaging. After making 4 telephone calls and 2 unanswered emails, they eventually replied saying that they are refusing my return due to the sheet being tested and for 'higene reasons'. Absolutely ludicrous and I am now left with 2 sheets that don't fit.
I will never order from them again - don't do it!