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Very Poor Broadband,frustrating customer service

Had Sky for six years, broadband and phone line faults involve you doing all sorts so they don't have to send anyone out, incapable of returning a phone call and broadband speeds are generally half of what the lowest estimate is.TV service was ok but wouldn't rush back as the customer service seem intent on doing as little as possible presumably hoping you'll give up eventually.Have now given notice and gone elsewhere in the hope of a better experience