Just Eat

crap

Warning: if you order then be aware you may never see your money again.
Please, anyone who is in this situation who has ordered from these guys and been through the frustrating proceedure to try and get your money back please report them to trading standards and watchdog.

mercoledì 4 luglio 2012

Risposta da Just-Eat.co.uk

Hello Mog,

I'm sorry to hear you are having an issue with a transaction that you made. I would be grateful if you could email me the details of the transaction so I can investigate the matter and resolve the issue.

My email address is trustpilot@just-eat.co.uk

Kind regards,

David Farrer
Senior Social Media consultant

Justeat

Terrible. Ok when it goes right. Lose money if it goes wrong

nearly two months later I still have not had a refund of the £15 I paid for a meal which never turned up. I am so sick of trying to get my money back only to be met with ridiculous excuses. I reported these guys to watchdog as I was so sick of them and have given up trying to get my money back.

Davee Joanne O'donoghue ritiene questo recensione utile

Just Eat

Really annoyed

I had been using just eat for a while and we usually used the same couple of restuarants. This time we chose another one and my order was accepted and my money taken from my account. It never turned up. I phoned the restaurant and hour and a half myself and they said no order for my address had been placed, Just eat said they would refund me but over 2 weeks later I have still had no refund. I will not be using them again. I think it is wrong to have money taken from my account and expected to wait for weeks to get it back when nothing was even ordered.


Now two months on I STILL HAVE NOT HAD MY MONEY BACK. Be prepared to lose money. These people are very dodgy.

Parcel2go

Not happy

Two bad experiences of waiting in all day and not turning up to collect items. No apology from CS when I stated I would have to spend yet another day (on both occasions) waiting in all day. They just said 'yes I would have to wait in for it!'
Annoyed and p*ssed off for wasting my days.

David Gordon ritiene questo recensione utile

Kiddicare

Good service

Always had a good serviceand quick delivery

Sheetmusicdirect

Paid for music but no reply

I got my first set of music from sheetmusicdirect (so I know it wasnt my mistake) and ordered and paid for a second lot. It never arrived so I contacted them and did not get any reply. I would not recommend these guys for your music if they can't be bothered to reply to customer emails.