eProvided

Bait & Switch!!

Total "bait & switch". I called them before sending my 2GB USB thumb drive and explained that the oscillator on it was completely destroyed. They guy said their basic recovery service ($49) should cover it. After I sent it in to be evaluated ($20), he calls and says physical damage to a USB drive almost ALWAYS requires advanced recover service. Then he quotes me $595.00!!!!!!!!
What the heck!?! Sounds like they just say whatever it takes to get you to send it in. Hopefully they actually send it back to me like they are supposed to.

I am not claiming that this owner did anything illegal or even in contradiction any of the outcomes outlined in his T&C's. However, his responses thus far have essentially been along that view that he thinks he can make any verbal representations that he was, and try to claim that he's not responsible for any verbal claims because he's legally covered by his T&C's.