NEGATIVE ZERO rating if I the rating allowed me to rate it that way. Jared's promised me a ring The Leo Anniversary band (5 diamonds) that was sturdy and would not have any issues. We have brought my engagement ring back 2 times in 9 months because the 5 and now 3 of the diamonds are loose. They told me I had to soter my wedding band to the engagement ring so the diamonds would not be loose again. Did that, it didn't work. So I asked them to unsoter the rings and they destroyed my plain gold band. It isn't even circular and one side is smaller than the other. They have destroyed my rings, they have destroyed my dreams and they have my rings more than I have worn them and I'm paying them monthly for a ring I do not even get to wear! I give them a big fat ZERO! And to top it off, their manager "kathy" at the Concord, NH store is the most unprofessional and rude individual I have worked with in my life! I complained to Steve their district manager and yet she still works there ! She belittles her own employees and when I complained about her, she took it out on a sales person who was extremely polite, nice and professional! She should have been the disaplined employee not the poor sales person doing her job correctly.
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