Promised I would not buy from them again after the shambles I experienced with support over a pressure washer (no tracking info, developed fault within 2 weeks, long wait times on phone).
However I was credited £20.00 *goodwill* and decided to buy a guitar "wizard".
Have not used it yet but was disappointed with it initially (photocopied instructions, items just appeard to be *thrown* into an a4 envelope.
Also postage charges are way too high !
Have used Liberro a few times and they have become one of my favourite e-cig companies to deal with.
Their customer service is excellent with emails getting answered within a few hours and nothing is too much trouble for the support agents (puts other "major" companies to shame !.
Delivery even though 1st class I find the items arrive next day if ordered early.
Quality of products and choice is also excellent.
I have used Qvc a couple of times and always found them to be first class.
Delivery always quicker than expected and in most cases online tracking provided.
Never had to use their customer service via phone however this is free and a plus point is that it is based in the UK !.
I will be sticking qith QVC after being left "disappointed" by the "other" shopping channel.
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